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8:30AM - 8:30PM
719 N Hammonds Ferry Rd, Linthicum Heights
Printing Services
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“Carolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolyn’s calm demeanor kept us afloat. Exceptional service!”
“At The DEW Center (dewdoctor.com), FASTSIGNS of Odenton, MD is our go-to place when we need anything to do with signs of all kinds for our business. We have been their client since the inception of our practice. They understand our needs, have the expertise and resources to deliver and they do that at such a high professional level, they leave no questions about their work ethics. We truly appreciate their excellent work and will recommend them anytime.”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“Just had a miscommunication with orders between two stores (had to have my order sent from Glen Burnie to Severna due to an equipment breakdown) and instead of sending me back to Glen Burnie for my remaining order, John the manager at Severna went above and beyond and took care of it for me so I could get back to my work instead of driving an extra 30 min. Not all heroes wear capes!!”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“Andrew was great to work with! Appreciate their quick responses aand turn around time. Thank you so much for being so flexible when we needed it most! 5 Stars!”
“FedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.”
8:30AM - 7PM
841 E Fort Ave, Baltimore
Printing Services
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
“Kylie is exactly the kind of employee every company needs—patient, detail-oriented, and always ready to help, even when the customer isn’t in the right. I want to give a huge thank-you to Kylie for the incredible customer service I received today at Office Depot in Glen Burnie, MD.
Earlier, my print job was messed up and they told me the size I requested was incorrect. They offered only to cancel the order or transfer it to another store—completely unhelpful. But then Kylie stepped in. She knew exactly what to do. She was knowledgeable, calm, and took the time to to show me how to resize and reprint everything perfectly after I finished resizing .
Kylie’s expertise and patience saved the day. Thank you so much!”
“Wonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!”
“This Catonsville location, Eric, Andy, and the crew were a huge blessing and relief. They came through for my print needs in no time, no worries, no stress, no headache. Extremely professional. Excellent team.Exemplary service. Would absolutely recommend. 5 stars, 100% satisfaction.”
“I have been patronizing this location for the past two years mainly having flyers printed.. I must say , staff has always been professional , very informative and a pleasure in doing business with.”
“Easy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! ☺️”
“I've come here a few times to get things printed for special occasions. They are always quick with getting the order ready for me, call me to tell me when it's ready, and things are always accurate. The last time I came in, there was some mix up between how I ordered something and what instructions came to the team. Luis, the team member helping me, went the extra mile to immediately fix it. He checked with me at multiple stages to make sure each item was on the type of paper I wanted and at the size and quantity that I'd intended. I appreciate that consideration and commitment to making the customer happy!”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
“Deon worked very hard to ensure I was able to get some music equipment shipped from Baltimore to Houston. He needed some assistance from his Manager; which I was extremely grateful to her for. Bc honestly w/o her Deon may not have been as successful as he was but the two of them just made something that could’ve been difficult very easy for us. We really do appreciate their help and knowledge on how to get our items packed and shipped properly. Deon keep being coachable like u were! You’re going to go far!”
“There is a guy here named Ryan I think, who has been here a long time. He is the nicest most accommodating employee. I hope he is the manager because I feel like he sets the tone for how friendly the staff is here. I live right next to a local UPS store but I drive an additional 10minutes to this location often because of Ryan and team. Everyone is friendly and hustling with urgency to get people take care of. The local UPS by my home are rude and act like each customer is a nuisance so it’s worth the drive for me to this location to have a friendly atmosphere with Ryan and the Severna Park team. Thank you.”
“Had a wonderful time working with Ciji in the Glen Burnie Office. Looking forward to seeing our finished product, definitely recommend them for customer service and overall wonderful experience.”
“Excellent customer service and my order was most certainly speedy. Blaire was very easy to work with and had great suggestions to make banner look even better. Very pleased!”
9AM - 6:30PM
2309 E Monument St, Baltimore
Printing Services
“Best custom T Shirt printing in town! Very nice owner and good customer service. He does a lot more: full body printing, posters, passport photo ...... all in one convenient store.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
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“It's not the same as a regular FedEx drop ship location. They will take your package ? but they can't look up anything. The gender fluid haired employee was less than helpful. But my packagea arrived two days earlier than expected. So that's a good thing.”