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“Not automated ⭐ live and friendly representative ⭐⭐ A simple and quick resolve⭐⭐ This is what a 5 star customer service interaction should feel like. Thanks to Gonzalo?”
“Would give Six stars if I could. After Public storage renege on my reservation, I was in a tight spot. Items from an estate sell were to be delivered the next day, Went to Beach Self storage in Prince Frederick in a panic. They didn’t have any available units. The office person was nice enough to call the office in Ownings. They had several units available. Crisis averted. Superior customer service.”
“The online experience is complemented very well with a great in-person experience. I showed up to my unit, only to realize I had selected the wrong size unit. Angelica was there to help me to quickly make the necessary changes and adjustments. Angelica makes my visits fun and personable.”
Open 24 hours
1010 Crain Hwy, Bowie
Self Storage
“Stephan over at the storage on Crain highway… His costumer service and help was SUPERB!!
He went beyond to assist me!
Tonya G”
“I had a really good experience at this storage facility. The representative answered all of my questions and showed me the unit that I am interested in renting. She was very professional and pleasant. Thank you very much!”
“Lynn is amazing! I needed help renting a uhaul truck for a local move, we ran into several issues with Uhaul and Lynn took great care of me and solved all of the issues! I was able to stay on schedule with my move and it all worked out great! I couldn't have done it without her help! She even called me the week after to see how I was doing and check up on our move, absolutely the sweetest woman ever! Thank you so much Lynn!”
“I was given exceptional service. All questions were answered before I could get the question out . Mr. Rawlinhs is truly a patient and kind employee. Thanks for the opportunity to inquire about the space. I will truly be returning in the near future. Thanks and Beat Regards!!!”
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“I'm giving these people people a 5 star rating due to the amazing part that I believe the gentleman who helped me was the owner. He saw that I was in trouble, I had a very, I had a pop tire and even though they had mentioned that all the tires were already sold to other customers, they were able to call one of their other stores to bring me a tire. And I will always thank them for that because I have a baby. So the fact that they were able to go above and beyond is amazing, so they earned their 5 stars for their amazing customer service and their empathy for humans in need. And the gentleman that put the tire on, he was a sweetheart, also a man of little words but very fast worker.”