Tractor Supply Co. is a neighborhood rural lifestyle store providing pet supplies, livestock feed, power equipment, workwear, and more. The store is cool and a pretty decent place, known for having items in stock with accurate inventory counts. Employees and associates are all very friendly, knowledgeable, and helpful. However, the Pet ID service the company contracts with for pet vet services receives significant criticism. Customers report horrible customer service, extremely slow turnaround, and no response from the support team, with orders pending for weeks without update. While the store itself is well-regarded for its range of products and expert team, this specific external service is considered one of the worst.
