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7:30AM - 5:30PM
9624 Pulaski Highway, Middle River
Car Glass Repair
“Straight up honest therefore efficient as follows:
A quote for my windshield (reasonable!!)
They wasted no time, and BAM my windshield was replaced!!!
It all turned out to be the best I could have hoped for… given the circumstances ?”
“They did an awesome job on my rear window for my Chevy I had to come back for the windshield on my dodge and like usual they never fail. Phenomenal service at a Phenomenal price. And Hella fast I wasn't even there an hour. Thanks guys!!”
“Continue to be impressed by Jeff Shaw Collision Craft!
This was my second experience. The first time round, a few years back, they did an excellent job on my Tesla M3. After their extensive repairs, the car was nearly as good as new.
This time, the insurance company ended up totaling the car. Unexpectedly hearing that ones car is totaled is never a pleasant experience and the whole process was new for me. Through all of this, appreciate how responsive everyone from the Collision Craft team was to help me understand their estimate, the future repair risks, and I believe arrive at the right decision. The team was incredible knowledgeable and patient.”
7:30AM - 5:30PM
101 Ann Ave, Essex
Car Glass Repair
“Top Tier client experience. The service and empathy to their clients are intentional and tailored to your needs. Prompt responses to my questions and you will feel the aunthentic care to help you with your car situation.”
“Front desk girl was absolutely amazing!! Fast service! Thorough work! Would highly recommend this place to everyone! Had a window issue that other shops in the area could not fix and it was fixed within a day! Fair pricing and works great with you if you’re currently struggling and going through stuff financially!”
“You couldn’t even tell that someone rear ended me after the repairs were done. They were also genuinely pleasant to do business with thanks to their excellent communication, timely repairs, and friendly attitude. These guys are the real deal”
“Excellent service! The staff is super nice, the prices are fair, and the location is convenient. It’s hard to find an honest mechanic these days, but this is definitely the place. I’ll be back for all my future vehicle needs.”
“Just recently had automotive concepts replace my windshield. Very good experience and recommend this company. A real person picked up the phone.. I was scheduled in a timely fashion. I dropped my vehicle off and was called after the job was completed. I did have an incident where a trim piece at the base of my windshield was not reattached.. I realized it a day or so later and when I went back to let them know I think the clip broke when they reattached it during the windshield install, they took the part.. found the replacement and called me the next day. It was a very nice experience all the way around. Highly recommend”
“My experience with this place was pretty much okay. Mary the receptionist was very pleasant and helpful. Mike was helpful and explained everything to me. The only problem I had is when I went to pick my car up the guy just parked my car in front of the lobby door and brought the keys. He never showed me the work that was done on my car or ask me anything he just left. I thought that was pretty rude of him.”
“The people working here was extremely nice but they replaced my windshield. My car is five years old. There was nothing wrong with my car when I took it in and they were unable to program it after they took my old windshield out so now I have to take it back. I’m not sure what’s gonna happen then.”
“These guys did a fantastic job when I was rear ended. The communication from the shop was outstanding I never wondered what was going on and never worried that there was no contact. The results are also outstanding, fit and finish is truly like new. Pleasant people that seem to enjoy what they are doing, take pride in their work, and care about customer satisfaction.”
“Robert came out in person and replaced the windshield, he was extremely courteous, easy to work with and explained the process. Would highly recommend and will use for future windshield repairs.”
“I had a chip on my windshield I needed to fix before an inspection, service was quick, and the gentlemen at the front desk was so sweet and kept me updated on the whole process, I wish I got his name. You can barely see the chip anymore. Everyone was nice, quick service, would recommend. I was going through insurance but for some reason I think I selected I wanted an extra add on service during my appointment so I was going to have to pay $45. The man at the front desk caught it and told me I didn’t need it and took it off for me to made sure nothing came out of pocket, thank you Safelite!”
“I recently had the unfortunate experience of being involved in a hit-and-run. The damage to my car was significant, but my experience with True Colors Auto was nothing short of exceptional.
From the moment I arrived, I was greeted with warmth and professionalism. The team at True Colors Auto went above and beyond to ensure that my vehicle was repaired to the highest standards. They were knowledgeable, efficient, and always kept me informed throughout the entire process.
What truly impressed me was their dedication to customer satisfaction. They took the time to identify additional damage that my insurance company had overlooked, ensuring that my car was repaired to its original condition. Their attention to detail and commitment to providing excellent service is commendable.
I highly recommend True Colors Auto to anyone in need of auto repair services. Their expertise, friendliness, and dedication to customer satisfaction make them a top choice in the industry.”
“Called yesterday to make an appointment for my state inspection and to be amazement - Jay said he could see me today. When I arrived Jay got right to work and I was out of there quickly. Jay was professional and fast! I couldn't be happier! Thank you Jay!”
“If you are reading this and you go here for work on your car after your tripping they ruined the electrical on my brand new car all I had was routine tune up I had no problems with the car before. Then they told me to get it towed there and the would fix it then tried to charge me another 300 dollars .. so that’s about 600 plus 300 in tows to fix something that had no problem before I can here , I have proof I was here twice even though the second time they refused to give me paperwork. And no the problem never got fixed. Had to go to another mechanic and they told me I got scammed”
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“I had a great experience at Caliber Collision Whitemarsh. I had a good experience and they have great customer service . My vehicle was also ready early, which was a bonus. I would definitely recommend Caliber Collision of Whitemarsh”