“This is a long one so bear with me. A few weeks ago at a UPS location they made me buy an entire roll of tape just to close a small box. Later, when I tried to use the rest of the tape to package a car fender it would not stick and tore constantly. I gave up and went to the FedEx. There was a complely opposite and positive experience. I was invited to bring the very odd shaped item in. The clerk analyzed it and said she was happy to take care of the packaging for me. It was a great relief after struggling for an hour with UPS's terrible materials. Thank you!”
“absolutely amazing customer treatment.
I was in need of help to send a fax and I though I would just be pointed to a machine and have to figure it out by myself. but no, I just had to say I was unsure and Erik followed me and helped me step by step and solved small issues that I should have predicted with the documents I needed to fax. Absolutely amazing, if needed again I will definitely go back.”
“Michelle at the Frederick Staples is awesome! Calm, knowledgeable and saved me $10 on my purchase! So nice to have a great customer experience. Thank you Michelle!”
“Each time I show up to the ups store I am continually reminded how great the service is from A-Z! This is coming from the spouse of a retired USPS postmasters wife! Thank you UPS!”
“Has an amazingly helpful and pleasant experience purchasing a monitor for my MacBook! Jahlion was helpful informative and kind to us! Great job Jahlion and Staples should be extremely proud of you!”
“I saw there was only a 1 star review here so I had to make one. I've used this cvs for UPS drop off multiple times and have never had any issues. The ladies are always so nice and check them in quickly.”