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“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“A great experience!
I had to stop by the T-Mobile store in Damascus and was so impressed with the service. Keem was absolutely amazing and incredibly patient. He took the time to answer all my questions and made sure I understood everything before I left. Thanks, Keem, for the great experience!”
“My experience at the verizon store in Derwood was great. He was very professional, friendly and knowledgeable about my problem. Thanks to him, I'm able to charge my phone again.”
10AM - 7PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“Loved my repair experience here. They did a great job and had my phone good as new same day. Easy to set up an appointment, super friendly service. Had me laughing and at ease. Definitely recommend.”
“Ms. Khan, had a smile on her face and addressed all my concerns. She was extremely good with her hands and got the protector, case and camera cover done in 2 minutes. I highly recommend Zagg at Downtown Crown!! Dr. Sreeni”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
8:30AM - 8:30PM
12228 Veirs Mill Rd, Silver Spring
Mobile Phones
“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
11AM - 7PM
2102 Veirs Mill Rd, Rockville
Mobile Phones
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
10AM - 8PM
20 Maryland Ave, Rockville
Mobile Phones
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
8:30AM - 8PM
8035 Snouffer School Rd Ste B, Gaithersburg
Mobile Phones
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
10AM - 8PM
12206 Veirs Mill Rd, Silver Spring
Mobile Phones
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
10:30AM - 7:30PM
Stoneymill Square, 12211 Veirs Mill Rd, Silver Spring
Mobile Phones
“Metro By T-Mobile's excellent service has rekindled my trust in them. Their customer service is exceptional, always ready to help with a quality smile and resolve any problem.”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“After purchasing 2 phones in this store, they treated me very well. I recommend making your purchases here, ask for Miss Sulma, she was very kind. And excellent customer service”
“Called FixMe Wireless to replace my iPhone 8 failing batter. Within a half hour, a new battery was installed, the screen was polished, and the phone and cover were air cleaned. The technician, Gabriel, is an old-world craftsman who takes a lot of pride in his work, and cares about providing the best result for the customer. The charge was $62, which is about half that of Apple stores or uBreakiFix. FIVE STARS!”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“They need to make sure they keep the girl that works there. Excellent service. She managed to get my phone to work with boost, something other Boosts stores said couldn't be done. Thank you!”
“My fiance and I came in to turn in our old phones; but we had some hiccups with turning them in. Paul was excellent!!! He was very attentive and patient with us…He is truly amazing!!! He deserves a raise give this man a raise!!!!”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
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“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”