“I don’t usually write reviews, but honestly this time I had to! There’s a wonderful lady working at Calvin Klein in Tangier Outlet — her name is Marcella. Her smile, kindness, and amazing customer service truly stand out! She went above and beyond to help me find the white shirt I was looking for — checking both the front and back storage until she got the right size for me. You really made my day, Marcella! Thank you so much for your help and positive energy. ?”
“I came here a few months ago and still remember my experience. I came a couple days before I had a career fair and got to the store 30 minutes before closing. Even though the store was getting ready to close for the night I was with a very nice employee who smiled and asked if there any help that I needed.
I explained that I’m not smart clothes shopping and was looking for some business casual shoes to complete my look for the career fair. I’m very happy and satisfied with help I I received from her. Not once did I feel rushed and the input I received from her felt genuine like she was actually trying to help me create a good look and not just trying to sell me random stuff.
Such a good experience that checking out I asked to speak to the manager just for a minute to tell her how happy I am with my experience and that was a truly five star interaction and that this girl should be up for employee of the month”
“My recent visit to Ralph Lauren was nothing short of outstanding, thanks to the incredible service I received from Kim Jones. I came in with a very specific need and a high standard in mind, and Kim not only met those expectations,she exceeded them in every way.
From the moment I walked into the store, Kim was attentive, welcoming, and professional. She took the time to understand exactly what I was looking for, offered thoughtful suggestions, and guided me through the selections with genuine care. Her knowledge of the brand, attention to detail, and ability to match pieces that reflected both my style and professional role made the experience effortless and enjoyable.
What stood out most was Kim’s dedication. She didn’t just help me find items—she ensured I left with a complete look, perfectly tailored to the image I need to uphold as a U.S. diplomat. Her patience, professionalism, and personal touch turned what could have been a stressful shopping trip into a smooth, enjoyable experience that left me feeling fully prepared and confident.
Ralph Lauren prides itself on elegance and excellence, and Kim Jones embodies those values. Her commitment to customer satisfaction and her ability to go above and beyond are what make customers like me loyal to the brand.
To Ralph Lauren leadership: Kim Jones is an exceptional asset to your team and deserves recognition for the way she represents both the brand and the customer experience. Because of her outstanding service, I will absolutely continue to shop here in the future.”
“Hello, I was in the establishment today Shopping for my Special Needs Sister. Young lady Tameka was phenomenal and had patience with different sizes of outfits.
She assisted my advocate name, Jeffrey.
To get a clearer understanding, my sister has Autism Spectrum on a five yr old level. She has to be prompted to try on outfits.
I will be back again. We always shop in that establishment for my Sister. It's a store that has reasonable prices and excellent choices of outfits. Thank You Tameka
I kept my word. The gentleman with the eyeglasses Name is Robert.
Have a Great Day.”