Cricket Wireless Authorized Retailer provides excellent customer service, according to various reviews. The store is well-organized, and the staff, including Lilian, Denis, Ángel, and Ana, are described as friendly, knowledgeable, and helpful in assisting customers with their phone needs. Customers appreciate the quick and easy process of purchasing a new phone, as well as the staff's ability to suggest solutions to any problems. The store manager, Mr. Ebony, is also praised for his excellent service and courtesy. Overall, the reviews indicate that this Cricket Wireless Authorized Retailer is a reliable and customer-focused business.
Ana helped me with my phone that was not working good .. thank you so much i will come back for you when needed . Great experience
September 2025
Ana was awesome 👏 👏 I came in with my phone full of unwanted adds and she helped me fix it all now I can use my phone again. Thank you Ana 😊
July 2024
Anthony the Manager at this location helped me correct my phone data issue. With his assistance , I am able to navigate to the hospital to visit my great grandaughter. I will co tinue to use Cricket and visit this store on 8500 Annapolis, rd because of Anthony's professionalism.
