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“I like to give credit where it's due when great service is provided. Mirna Torres gave me absolutely stellar, top-notch service when I stopped by for assistance. This was a breath of fresh air, as there has been heavy turnover here over the years, and I have unfortunately had far more bad experiences than good. Mirna completely turned that around and is a major asset to this team!”
“Such a good experience! Everyone was really sweet, helpful, and patient with me. They made the whole phone upgrade process super easy and stress-free. Really appreciated how nice the staff were. Would definitely recommend!”
“Great store the staff always friendly and with great attitude to talk to the customers. they welcomed you as soon as you walk in the store, the store is always clean every time I come to pay my bill or buy a phone.”
“reasonable prices, quick service, i went in to fix my phone screen and he fixed my phone overheating as well! explained the process and had good customer service. thank you !”
“This repair shop puts all others to shame!! Extremely fast, friendly and affordable service. Went to two other shops who quoted a price of over $300 more AND didn’t have my screen in stock. iFix iBuy had us in and out in 15 min, screen protectors, half what I was prepared to pay, and true service with a smile. So grateful for an all around positive experience.”
“I was really impressed with the level of service I received at the College Park Verizon location. Shamir was patient and explained everything to me. I’ve been to other vendor locations and there is often a lot of smoke, mirrors, and fast talking. I enjoyed my Verizon experience. It was my first step towards saying bye bye to T-mobile!”
“Christopher was impressive. He supported many people while working alone, creating an engaging and enjoyable environment. He completed tasks for everyone, and during my visit he handled five customers without any of us feeling shortchanged. His work ethic is strong, and I think others should emulate him. He answered every question with patience. One notable detail is that as soon as you entered, he greeted you with a hello and asked what brought you there today.”
9:30AM - 7:30PM
7929 New Hampshire Avenue, Hyattsville
Mobile Phones
“I went to this store & Rafael gave a great customer services experience, he was really helpful to upgrade my Phone, I gire thos store 5 starts because they deserve it. thanks a lot at&t”
“the customer service here is wonderful and excellent these associate they take care of me to take care of my needs there are very professional thank them for doing such a wonderful job for me”
“Great place for prepaid phones. I got two FREE phones. A35 5G was a great choice. Been going to this place for 10 years now. Always get a best option available. THANK YOU!”
“I had my Samsung galaxy S22 ultra charging port replaced with Francis after another local cell phone repair had a mistake to where the charging port was lose but Francis was very knowledgeable and fixed it amazingly and was able to diagnose that it was charging port and not a whole new housing that i need to replace. He is also very polite and great to work with & he knows what he is doing”
“Best deal on phone. Got two phone bill paid with cheaper price. Fixing phone estimated cost was $200 but paid below $200 got two brand new android phone. Highly recommend this place. They have lot more other options at the store.”
“Great customer service and a smooth experience at Boost Mobile in District Heights. The only Boost I come to. The staff were friendly, helpful, and got everything set up quickly. Definitely recommend this location if you need a new phone or mobile service!”
7:30AM - 8:30PM
1602 University Boulevard East Ste East, Hyattsville
Mobile Phones
“They always help solve problems with the phone's technical system. In most stores they don't help, I give them 5 for that reason.
Ana and Ronal thank you for your attention”
10AM - 8PM
951 H St NE, Washington
Mobile Phones
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“I had an amazing experience at the Boost Mobile store! The employees were incredibly friendly, patient, and knowledgeable. They took the time to answer all my questions, helped me find the best plan for my needs, and made the entire process quick and stress-free. Their professionalism and great customer service truly stood out. I walked out completely satisfied and confident with my purchase. Highly recommend this location and the awesome team working there!”
“After a disappointing experience at another AT&T location in Maryland, Rasheed truly turned things around for me. He took the time to thoroughly explain my plan and assisted me with my upgrade in mid-February. He also helped identify and remove charges I didn’t realize were on my account. Rasheed was professional, attentive, and very friendly. I would definitely return to this AT&T location because of his excellent customer service.”
10AM - 6PM
703 8th St SE, Washington
Mobile Phones
“Lukas is an amazing service provider. So thoughtful, resourceful, patient and can multi-task in this very busy environment. He provides amazing follow up services and helps Clients streamline services. Thank you for everything.”
10:30AM - 7PM
3503 Georgia Avenue Northwest, Washington
Mobile Phones
“I had my iPhone 11 Pro Max screen replaced here and couldn’t be happier with the service! They did a great job—quick, professional, and my phone looks brand new. The cost was very reasonable, especially compared to other places I checked. Highly recommend if you’re looking for reliable phone repair without breaking the bank!”
“On June 25th, my cell phone was disconnected in error instead of an old device as requested. I was unable to get a live customer service representative by phone for 2 hours, and another Verizon store offered little help for my issue. Within 15 minutes of arriving at the Laurel store, Favour Fatusin made the right connections, restored my service, and the correct device was disconnected. He was also very knowledgeable about products that my family needed. Well done!”
“Service is always efficient. All of the representatives are knowledgeable and professional. I am satisfied with my service and continue to enjoy my streaming service.”
“Laila was incredible in aiding my daughter and I for getting an upgrade. She was extremely helpful, patient, and friendly. Even though this was a tedious process, Laila was very knowledgeable, and informed us of the best options possible. She made this experience especially enjoyable and easy.”
“I had the pleasure of working with Jonathon this week. He was fantastic. My mothers phone wasn't that old (3 years) but she is. So the thought of buying a new phone and teaching her how to navigate was a little over whelming . She had a strange memory storage problem that me and my tech brother could not figure out, Jonathan persevered, and fixed it instead of trying to upsell us. I am a huge fan of Tmobile always have been and especially this week. Thank you, Jonathon! In addition, the store was very clean and a pleasant place to be. Again, thank you Jonathon you made her day.!”
“Tommy at the Lanham store provided outstanding service. He is extremely personable and knowledgeable. His patience and persistence in answering/resolving multiple questions and issues are to be commended. He spent hours with me. He is an asset to Verizon and should be recognized as so. My heartfelt gratitude to him.”
“I like this store very much. Last week I bought iPhone 16e from them. Phone working fine. I switched my service & got the phone for $49.99.They got excellent customer service. They got everything in one place . Nice store , reasonable price & very good service. I'm satisfied.”
“Yolanda Vicente good cervice l Will be recommended she is very good person and she is expresive very Well.
She Was extremely honest and assisted with ensuring my Phone was transferred correctly please come see her.”
“Best store I’ve been too by far🤩 I was having issues with my phone and I was able to get it fixed with the help of the workers! I was also so happy that the employees spoke two languages as English isn’t my first language. Would definitely recommend”
“The Verizon Store Representative Duane Egypt at the Upper Marlboro, MD location had so much patience while helping me with my phone. He gave me first class customer service. This store is a great asset to the community.”
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“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”