“I had the best experience I’ve ever had at a franchise store versus the corporate store. I never go to a franchise store because it always takes so long, but I went to the one in West Ocean City today and had the best experience. Joey was amazing, knowledgeable, Polite, professional, and quick. He is definitely an asset to Verizon for sure. I will continue To refer friends to this store. Great job Joey!!!”
“I had a great experience at T-Mobile thanks to Giselle and Jorge.They provided excellent customer service and made switching from Mint Mobile to T-Mobile easy and stress-free. They were both very helpful, patient, and friendly.”
“I had a great experience at the Xfinity store thanks to Timothy Schmitt. He was very friendly, professional, and helpful when I needed to add a line to my account. He made the whole process quick and easy, and had my phone and new line set up in just a few minutes. I really appreciate the great service!”
“I was on a family vacation in Ocean City, Maryland and my IPhone decided to completely die on me. I went to the Verizon store on 127th street and Lexi was phenomenal. Despite being the only employee working on a holiday, she was kind, patient, and got me set up with a new phone as quickly as she could while making sure I understood how to use it before I left. Lexi is by far the best Verizon employee I’ve dealt with regarding customer service and I would return to this Verizon location solely because of how great she was. Thank you, Lexi!”