“What a fantastic experience. Jeron W. was awesome. We literally drove 30 miles just to see him again, his attention to detail and professionalism are above and beyond”
“I was on a family vacation in Ocean City, Maryland and my IPhone decided to completely die on me. I went to the Verizon store on 127th street and Lexi was phenomenal. Despite being the only employee working on a holiday, she was kind, patient, and got me set up with a new phone as quickly as she could while making sure I understood how to use it before I left. Lexi is by far the best Verizon employee I’ve dealt with regarding customer service and I would return to this Verizon location solely because of how great she was. Thank you, Lexi!”
“I had the best experience I’ve ever had at a franchise store versus the corporate store. I never go to a franchise store because it always takes so long, but I went to the one in West Ocean City today and had the best experience. Joey was amazing, knowledgeable, Polite, professional, and quick. He is definitely an asset to Verizon for sure. I will continue To refer friends to this store. Great job Joey!!!”
“Jorge Feliciano was fantastic! He provided exceptional service, shared detailed information, and was thorough in every aspect. Overall, his service was excellent.”
“Tez was knowledgeable and very helpful. Upgrading can be a painful and confusing process but he was patient and got us the best deal possible with what we wanted to do.”
“I was treated w great respect and helped even to my car as I use a cane. She is very knowledgeable and skilled. Verizon doesn't let me call the store so I thought it had closed! Not good for sales.”
“Very easy and pleasant experience. Teyon was very friendly and helpful and made sure we got a great deal. Would absolutely come here again for future phone needs and would recommend him to others.”
“Eric helped us today and we purchased two new iPhones and a iPad. He was extremely courteous helpful and I would highly recommend him. He is an asset to your store.”