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“If you have the chance, get kelsi as your salesperson. Shes great. Had an issue with a phone I bought 6 months ago and LG wanted 2 weeks to fix. She walked me through how to get a new phone over nighted under warranty.
Editing a few years later to say once again I got great service, this time from Tio. I rarely need to go in to the store, but when I do, I always get great service.”
“Zagg is a very dope place love the customer service and the products are very high quality.
I can truly say I was skeptical about the original deal when I bought a screen protector and the replacement always be $12 after. They have kept their word and the service is very fast.”
“Great idea having a store where you can replace your screen protector after making the expensive purchase for only $10. And this includes my phone case as well. It’s done instantly unheard of”
“I have traveled out of my way to visit the Rockville Cricket store. The service is the best I’ve experienced. The manager Wilber is extremely knowledgeable and helpful. There was no high pressure sales pitch. I’ll be returning.”
“I honestly thought my son's phone was completely unrepairable and we were going to buy a new one. I brought it into the College Park uBreakiFix, and the team was a total lifesaver! They fixed my son's phone way faster than anticipated. The staff member was super professional, friendly, and helpful! My son's device works perfectly again. Highly recommend!”
“I went to get a new phone and make some changes on my account. Wilson helped us and he was very professional and knowledgeable. He really helped me make my decision and then to get everything set up. Wilson was fabulous and I would recommend him for sure!”
“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”
“Boost is among the best network providers for me. I have another network provider but in some areas, I will not have service from that network whilst my boost works. They staff are amazing, smiling faces and very helpful”
10:30AM - 7:30PM
12211 Veirs Mill Road, Silver Spring
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“Jocelyn M.
Was the BEST Boost Mobil consultant ever!! She's really familiar with the Boost Mobil phone issues and really fast,kind and polite, i'll definitely refer people to her!.
Great customer service 5 ⭐️”
“I highly recommend AT&T internet service.The staff was really helpful, providing valuable advice on an Apple Watch purchase and guiding us to a teacher based discount. The service we got was really great.?✨”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“I had a bunch of issues with my phone and Memmeh was incredible!! He’s knowledgeable about the technology, plans, and provides a great customer experience. We have had issues in this store in the past and he has completely changed our views. He clearly has a great work ethic and wants the customer to walk away happy.”
“I bought a Samsung s10 at a good price and the best thing was they helped me transfer all my information, super good service, thank you Karen for the good service”
“Spent 2 1/2 hour with very patient Milton who got us out of a tricky situation - thankful for his help and the support of his manager Michael who worked together to resolve an issue that didn’t seem possible to resolve. Very impressed with how they balanced their workload and managed priorities to take care of us.”
“Alison is a excellent sales leader, awesome that you have her as hard work she deserves a salary increase. Thank you MsAlisson gor her kind. Sincerely Cristina Alvarado-Santana”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“Fatih, has taste. He helped me pick out my phone cover as well as my cousins. The phone covers and screen protectors were affordable and good quality. My phone has dropped many times since and no damage at all. A couple weeks later i was walking through the mall and my phone died. I ran into him again and in a leap of faith I asked if I could charge my phone and he agreed. Really nice guy and knows his work well. Thanks again very much and I wish you luck in all your endeavors!!”
“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“My phone screen was broken today and I made a call to them and the gentleman very nicely answering all my questions and let me know how much will it cost to repair it all. I came right after I call and it only take him less than 20 mins to repair my screen and battery. Very efficient and awesome guy working! ?”
“Tio took the time to assist me and my husband set up our phones, computers, tablets - everything! Service like this truly makes me proud to call myself a Verizon customer! He deserves a raise he is truly amazing!”
“Thanks to Hassan, he is a great, honest and kind person. More than that, he is a friend. I'm pretty sure that he has knowledge about cellphone and all other devices, his place looks great.”
“I just want to personally Thank Nelson the store manager in this Boost mobile store. He took his time and helped me with my phone plan and getting a new phone line! I'm so happy. He is amazing with customers. Go visit him!”
“Aaron helped my girlfriend get her new phone, and we couldn’t have asked for a better experience. He was incredibly helpful, patient, and took the time to explain everything without rushing us. He worked hard to get us a really good deal and made the whole process easy and stress-free. You can tell he genuinely cares about helping his customers instead of just trying to make a sale. If you’re looking for someone who will take care of you, Aaron is definitely your guy. Highly recommend asking for him 😃”
“They were great! Phone got wet and I needed a new one ASAP. They were so fast to set up a replacement and get it transfered and was done in 20 minutes. Thanks dudes”
“Ask for Ashley when you go to the store. She is professional, knowledgable, courteous and patient explaining and answering all our questions. She made sure we left the store satisfied with our purchase. Thank you Ashley, you are the BEST!”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Luis did a great job helping me out. My daughter's Apple Watch cellular connection wasn't working, but he fixed the problem in about 5 minutes. He was very nice and super patient as I fumbled through the watch's menus. I couldn't be any happier with my visit!”
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“Great customer service! Kelvin, Francisco, and Carlos were great! Super friendly and helpful to me and my family! They helped me save money and my experiences were stress-free and super quick!”