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“Excellent is an overused word but Jacques Financial is the definition of excellence.
Truly professionals with your best interest in mind!! Jeremy Jacques and Becky Shifflett are outstanding and make complex issues understandable.”
“Edwin has been my insurance agent for the past 12 years. Day in and day out - he continues to provide outstanding service! He puts his customers first - seeking out the best possible policies for the most reasonable cost. He places a premium on quality service (over quantity of sales) - and this is what makes him successful - and puts him in a class above his competition.”
“After waiting for an hour at the Silver Spring PNC bank, where I was never serviced I then made an appointment online for the next day which they canceled that morning!! I was very frustrated and decided to try a different location for my wire transfer. I walked into the Rockville location and Jovanka Kelbaugh greeted me and said of course she could help me right away. She was kind, efficient, friendly and helped me with everything that I needed! I will go to WHICHEVER location she is working from now on!!! I was ready to terminate my relationship with PNC but she redeemed the bank’s image in my decision!”
“PNC Bank continues to impress with its outstanding customer service. I would like to thank the branch manager and Mr. Gino for their exceptional hospitality and professionalism. Truly a wonderful experience.”
“Went in to Roll Over some 401Ks i had. The person at the front desk was helpful. I had a few questions that were answered and we got the transaction completed. I would go back with out a thought if i needed anything down the road.”
“Visited for a transaction and was impressed with the high level of service, professionalism and service. Highly recommend visiting here if you are looking for a Schwab branch.”
“Great location and customer service. They really are over the top nice here at this location! I'd like to thank Augustina for taking the time to help me with service charges I had questions about. Many, many thanks!”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
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“I visited PNC Bank in Olney today to open both a business account and a personal checking account, and I had an excellent experience from start to finish.
Sajith helped me with opening my personal account, and he was incredibly professional, patient, and knowledgeable. He took the time to explain everything clearly and made sure I understood all the account features and options available to me. I truly appreciated how educational and welcoming the entire experience was.
Customer service like this is hard to find these days. I highly recommend the PNC Olney branch to anyone looking for friendly, professional, and helpful banking service!”