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“After waiting for an hour at the Silver Spring PNC bank, where I was never serviced I then made an appointment online for the next day which they canceled that morning!! I was very frustrated and decided to try a different location for my wire transfer. I walked into the Rockville location and Jovanka Kelbaugh greeted me and said of course she could help me right away. She was kind, efficient, friendly and helped me with everything that I needed! I will go to WHICHEVER location she is working from now on!!! I was ready to terminate my relationship with PNC but she redeemed the bank’s image in my decision!”
“PNC Bank continues to impress with its outstanding customer service. I would like to thank the branch manager and Mr. Gino for their exceptional hospitality and professionalism. Truly a wonderful experience.”
“Great location and customer service. They really are over the top nice here at this location! I'd like to thank Augustina for taking the time to help me with service charges I had questions about. Many, many thanks!”
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“I am one of their customers for years. They do my investments and my taxes. If it wasn’t for them advise me where to invest my money over the years I would not be able to be tired and be comfortable in today’s world without them. To the Younger generation you cannot retire offer Social Security you need to get somebody like Jacques Financial to work with you on investing money.”