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“We have been taking our cars to Gary and his team for several years now. They have never failed to provide uncomparable service, with fair and clear rates, as well as detailed descriptions of proposed work. And most importantly they keep track of what our car services our car has had done and what it needs and have always kept an open line of communication via phone text and email.
Here's another small but huge thing for me: a few years back my daughter and I were on vacation and had an issue with my car's starter. We were 4 hours away from Preferred but I called them anyway. I spoke to Todd (a dream!) who quickly diagnosed the issue over the phone. Because they keep such accurate records of our vehicle he was able to tell me when that part had last been addressed and explained why it may have been an issue now. He even offered suggestions for how to find a reputable shops for the repair as well as parameters for a fair pricing.
How is THAT for service?
We have referred many friends and neighbors to Preffered and will continue to do so. I cannot say enough good things about them.”
“Our go to for our lexus car oil change and tire rotation with Andrew. They also did our 30k miles routine and bought new tires at 55k miles. A one stop shop indeed. Best price in the area. They are open on some Saturdays for appointment only. Parking can be tough but the service is exceptional!”
“Amber is such a great technician!! Everyone else was very professional and friendly. Quick service !! Nobody pressures you for additional service. They give you advice recommendations while they are at it. Highly recommended them. Best place I’ve had service done for Jeep. 5⭐️”
“There is no other place that I would prefer to take my car to get fixed. One of the most professionally-run businesses I have seen or used (multiple times), Always with the best results.”
“I am very satisfied with Paul and his crew.
Mechanics gets a bad rap these days, but we are very fortunate to have found this particular Auto shop that is reliable and honest to its customers. I will have this shop to service all of my vehicles from now on PERIOD!!!!!!!”
“Best mechanic shop! From front of house to the most honest mechanic in the business. I’ve been a loyal customer for 32 years. Most recently I had a used car inspected and I am glad I did. The golden gears team found some issues that the dealer ended up fixing. Thanks golden gears!”
“Brought in my 2001 AP1 to due to an engine knock. Ben diagnosed it as a spun bearing and recommended a rebuild. The repairs were thorough and the cost was reasonable. If you need major work on a Honda, Ben and his team are some of the best. I can't recommend them enough.”
7:30AM - 6PM
5816 Clarksville Square Dr, Clarksville
Oil Change
“I dropped in to get the fluids and all checked up. They were quite busy, lots of people there the guys were all working hard, both inside and outside of the office Despite business, the staff were all very patient, helpful and it’s a smooth running set up. Both in and out of the garage. Great work all. I hope the staff get the praise they deserve for working so well. ???”
“I've been servicing my Volvo here since 2023, and I couldn't be more satisfied. The team is transparent, reliable, and professional. Their pricing is fair, and the quality of service consistently excellent.”
“Winkler provides EXCELLENT, PROFESSIONAL, HONEST service! It was the ONLY place that ACCURATELY diagnosed and fixed the issues causing my check-engine light to be on and my car to flunk DC inspection. Three other highly rated shops charged me diagnostic fees; one claimed to have fixed the problem (it had not) and the others gave me long lists of supposedly “urgent” repairs that would have cost megabucks and, as it turns out, would NOT have addressed any of the actual problems. Luckily, I called Winkler. Jeff, Winkler’s manager, was incredibly professional, patient and helpful. He immediately questioned the pricey fixes the other shops had pushed and assured me Winkler would get to the bottom of and repair whatever was going on. And it did! As promised, Jeff and his team thoroughly inspected my 2008 Honda Element, found the real culprits (missed by every other shop), repaired everything for a very reasonable price and kept in touch with me every step of the way (so there were no surprise costs at all). The result? My car sailed through inspection and runs better than it has in years. The bottom line: Winkler is the ONLY place that took the time to truly solve the problem, and it did so with integrity, expertise and fairness. I HIGHLY recommend It for outstanding quality, honesty, fair pricing, and professionalism. Winkler is the only place I’ll take my cars from now on!”
“Great mechanics and great customer service! It took some time to source replacement parts for my very old car, but they were super communicative, friendly, and helpful through every step of the process, and tried to keep costs as low as possible. I will definitely use Burnt Mills Auto Body in the future. Highly recommended.”
“Because I am still driving my 1998 S-70 Volvo, I needed to find a service provider who knew about older Volvos and could trouble shoot. Volvo specialists is pricey but (particularly if you have an older car), they do exemplary service on older vehicles and they keep me on the road.”
“I've been taking my lexus rx to mq for the last few years. Minh is quick, does a good job, and priced fair. No upselling, just straight forward, honest service.”
“Best Auro Repair Shop in the business. They handle all of my vehicles and those of several close friends. Never found a job they can't handle, and the work is done in reasonable timeframes for reasonable prices. Ronaldo and his crew are the Best!”
“Mark and the team there were SUPER helpful. I stopped in just before 8 pm because a tire I had just replaced somewhere else was having an issue. They fixed it up quickly and also addressed a brake light issue for me, which another mechanic had said would cost me hundreds of dollars to fix! It turned out to be a much simpler fix and they saved me a ton of time and money. Professional, kind, and would highly recommend. Will be bringing my car back here for service for sure.”
“Phenomenal service at NTB on Hungerford. The staff in the shop is wonderful
Sophie keeps a wonderful store and the service manager William was phenomenal very knowledgeable. Would definitely recommend this location to friends and family”
“Jin was extremely helpful and accommodating as I needed the tires asap. He was very knowledgeable with tires and got the job done quickly. Thanks for your help!”
“Kevin gave me some advice I'm working through to see if it resolves one of the issues I have. Looking forward to seeing how it does before heading back out for actual service.”
“I took my Honda Odyssey in for a state inspection. Unfortunately, it didn’t pass but they were able to fix it the day of the inspection and get it to pass. Military discount was greatly appreciated. Thankful for the communication and photos shared to help explain the problem. We will be back!”
9AM - 1:30PM
3838 Dupont Ave, Kensington
Oil Change
“Recently went to best auto care for a maryland car inspection. The owner gabriel did a fantastic job on inspecting the car and pointing out what needed to be fixed. Owner is very professional and honest, hats off”
“This Jiffy Lube location, Frederick Road in Gaithersburg, is the only oil change / maintenance place I go. They believe in great service, worker development/training and being transparent with respect to pricing and suggested additional services. I have been going there about 15 years and will absolutely continue to do so.”
“I had a pleasant experience getting my car’s safety inspection here! I was not recommended any fixes and he fit me in the day I called. He also went through the items on my car and how much longer he expects my brakes to last. I will be going back!”
“I felt so comfortable dropping off my daughter (car). LOL I knew she was in good hands. The guys there were pleasant, professional and gentlemen. Also, the prices were very reasonable! Thank you again.”
“I been coming here for 7 yrs or more. I have brought over 15+ different cars here. Rana is excellent and staff has great knowledge. They have always recommended what is needed and go out there way to notify owner if they see anything they see work is needed even if they can’t perform the service”
“I had a flat tire around 3pm .I went to meinekke across the street and they refused to do any service even to put in my spare tire. It turned out my tire tbs needed to replace. This place helped me to install eventhough I have to wait awhile and I am OK. I will come to buy tires here next time.”
“Excellent team, friendly and knowledgeable technicians that’s customer oriented with a focus on taking care of the vehicle. No claim of unnecessary service, executed what the customer request and recommended what the customer forgot. The manager and staff worked as a cohesive team that got the job done expeditiously ? I will definitely repeat visit ? Highly recommended ?”
“I usually do alignment and oil change here. I recently charged all my brake pads,rotors and 1 wheel bearing for my Lexus. Very affordable and I didn't have a long wait.”
“I have purchased two Ford vehicles from the Silver Spring location, and I have always had excellent service performed on my vehicles at this Quick Lanes location. My Service Advisor, Brandon Staples, has always provided excellent customer service from keeping me informed on the status/progress of my car and any recommendations along the way. Additionally, the Mechanics/Technicians have always done superb service on my vehicles and I have never had an issue. With my most recent service they provided a video of the service done (which was something new), which blew my mind and was and excellent supplement to the paperwork they provide, as the actual Mechanic /Technician walks you through what service has been performed on your car (THANK YOU!) . I always wondered how do we really know what service is being done on our vehicles…and Koons Ford Quick Lane must have heard my thoughts and responded. Keep up the good work and your continued excellent service. I may be back for another purchase:). Thanks!”
“The Chevy service department in Rockville is amazing. Chevy cars and the dealership are terrible but the service center is unbelievably good. ? I've had nothing but bad experiences with the dealership and the car I got from them but at least the service department has been nothing but helpful. From the front desk to the work they do on the cars and the constant updates they give you. My only upside to getting a Chevy is that at least the service department has done a great job and gave me great customer service every time.”
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“Assistant manager Mike White is really great at explaining any issues going on with the car, knows and explains pricing, and was overall really helpful and friendly. Highly recommend!!”