6AM - 8PM
9818 Reisterstown Rd, Owings Mills
Appliances
“Has everything you need at a Home Depot. Big fan of the oops paint station if you like to do projects. They also have great options in the garden section. For some reason, the Home Depot bathroom is always perfect. I respect it. I needed wet/dry sandpaper and they had it!”
“I don't post reviews that often unless things are exceptionally good or bad. Liberty Discount Lawn Equipment was great to work with. Dennis Spent over an hour on a sunday night answering questions on the lawn tractor I was interested in. Then Mike spent time with me on answering a lot of questions the next morning and with the great prices along with them getting some things pre installed on my new mower free of charge I bought the mower. Then they came right when they said they would and Jimmy spent almost an hour going over every detail with me on the tractor. Then I even got follow up messages to make sure things were working as expected. I would highly recommend this company.”
“Wonderful experience with Harpers Appliances, Ellicott City. Purchased a Whirlpool Gas Cooktop from them. Rose the sales associate went over the various options with me, also patiently answered all my questions..so did Robert. The price was also in line with the typical big box stores. Was told it may take a month, but the unit was shipped and scheduled for installation within two weeks of purchase. Installation also went very smoothly. Brian gave a heads up before arrival, arrived on time, hauled away the old unit and installed a new one within the hour. He seemed very cordial, knowledgeable, quick and efficient. Looking forward to using our new gas cooktop.”
10AM - 6PM
1708 Reisterstown Rd, Baltimore
Appliances
“Paco was wonderful! He and his coworker efficiently fixed two issues for us. One related to our new stove and one related to a new ice machine that was improperly installed previously. Thank you Paco!”
“Linda helped me today in the hand tool section. I needed some knee pads and she helped me pick the best pair for the job I was doing. She had great energy and retail workers like that need to be cherished. Please take care of her and thanks for your help Linda.”
“I’ve got to give a huge shout-out to Louie’s Appliances, these folks absolutely came through for us in a big way.
When I first called about getting a new fridge, they told me delivery would be over a week out… then possibly Monday. I mentioned to the young lady on the phone (wish I could remember her name!) that I was heading out on a men’s retreat for the weekend and didn’t want to leave my wife without a fridge.
About 30 minutes later, she called me back and said she shared my situation with the owner. And get this, within THREE hours, I had a brand-new fridge sitting in my kitchen. That’s the kind of customer service you just don’t see every day.
I’m seriously impressed. From the kindness on the phone to the fast delivery, Louie’s Appliances took care of us like family. Next time I need an appliance, I know exactly who I’m calling.
Highly recommend them! ?”
“Dashielle was an absolute pleasure to work with, she's very well informed about all aspects of cabinetry options, measurements, functionality and installation. It quickly became obvious that the process was going to be much more involved than my wife and I taking measurements and picking out what we wanted at Home Depot. We're so thankful that we engaged Chesapeake (and Dashielle in particular) at the recommendation of our general contractor (Paragon Contracting - Severna Park), who also turned out to be fantastic. Our kitchen is beautiful and Dashielle played a huge part in that.”
“We had a great experience for our service appointment. We arrived without an appointment with our V10 vacuum. We had a repair completed within about 40 minutes and were on our way with. Oh vacuum working as good as, or possibly even better than new. The gentleman that worked with us was very friendly and the pricing was fair.”
“I'm at A & M frequently and they provide appliances to my 12 rental properties. The service is excellent, prices are quite reasonable and because my tenants are Spanish speaking, they handle everything from the initial contact, scheduling and delivery all in Spanish (they do speak English as well - Hahaha!). I'm very satisfied...”
“purchased a washing machine from Charm City Appliance and had a great experience. The item was delivered timely and installed with no issues. They also removed the old machine. Thanks for great service.”
“I had an annoyingly slow drain in my tub and a friend recommended I rent one of those powerful drain snakes. When I went to pick up 2 young ladies in rental dept ask me a few questions and warned me if I had an old home it could crack my pipes. They suggested I try this manual snake with a nylon end in combination with Zep clog removal. They probably saved me thousands of dollars. I can't thank those young ladies enough. My tub is draining perfectly now and no more pooling. I usually get very little help there but Great service from them!”
10AM - 2PM
10931 McCormick Rd, Hunt Valley
Appliances
“**Update**
Leah from Ferguson Hunt Valley contacted me and refunded the return fee, as well as coordinated with the experts to source the correct materials to finish the project.
*Original*
I purchased a bathroom vanity, Wyndham Collection WCF2929-60D-VCA-M58 with Carrara Cultured Marble Top. It only comes with one side splash but my project needs two. I didn’t want to errantly order the wrong item so I went directly to their customer service, online, and spoke to a representative. He looked at my order and provided me with a direct link to purchase the Avanity SUT22-SS in Carrara White. Upon arrival, discovered it was too dark and too thick in comparison to the Wyndham version. Called and spoke to another representative to process the return label, yet I am penalized and pay the shipping fees from their error? He also said his colleague would give me a call the following day after 2 pm to coordinate ordering the correct piece and that never occurred. Not to mention the time & cost of my contractor that was working the project, who’s now on hold until Ferguson can hold their inventory & customer service accountable.Very disappointed.”
“Full line of anything you need.
Each associate has a Home Depot phone. When you need help finding an item, just ask any associate. They will give you the row and shelf information and they can also show you the location and answer any questions.
Rapid self-service checkout is available.
The return staff members are very efficient, look for Jennifer.”
“We visited this store on 10/22/2023. It was the most pleasurable experience that i have encountered. MARLAYA was spectacular. She was very helpful and friendly. The level of professionalism that she displayed was simply amazing. I would highly recommend a promotion/raise for her. Anneliese (Supervisor) was very appreciative of my comments to her about MARLAYA. When leaving, SEMIRA was very helpful as well when she initially assisted us with MARLAYA. We were elated when we reached the cash register to check out where we encountered TYNEARA. She was very kind as well. The Super Customer Service that was given to us should be awarded due to the fact that it is very rare to find such a service. I would highly recommend this location in Randallstown, Maryland to all of my friends and family.”
10AM - 2PM
10931 McCormick Rd, Hunt Valley
Appliances
“Everyone was pleasant to greet me to greet me, Is from Marlene at the front counter to Kelly Allison and Justin all collaborating to assist me in my purchase ! Even the manager Leah was glad that I was a customer of theirs felt very homey and gave me much inspiration for my new home!”
“The tall British boy is a little scary but did a great job lifting the mulch and putting it on my tractor. I love the playlist they use in store. Drop the link pls”
“Amazing customer service today. I went in thinking they would not have the cabinets I wanted. Diane and the lady in appliances helped me and I got everything I needed !!Outstanding !!!”
“I have purchased 3 refrigerators 2 stoves 2 washing machine dryer sets and 4 mattresses from AAA Appliance. I have also had this company do repairs on items I did not purchase from them. I have no complaints. Sure there were times that one of the items malfunctioned but I also realize that I am not buying brand new appliances so its to be expected. What I did appreciate is the prompt service that was given to immediate (at no additional cost) fix the issue. Which in my case was a minor problem with the oven of one of my stove. I will continue to use this company as I have for over 6 years.”
“The staff was very polite and helpful. Even though they didn't have the specific item I needed (staff member checked to see if it was in stock). Granted, the item that I wanted was more related to automotive than tools. That's not their specialty. I'm not really surprised they didn't have it. I would gladly go back to this store. They had reasonable prices and good customer service! To the guy that tried to help me find fix-a-flat, thank you!”
“The tall British boy is a little scary but did a great job lifting the mulch and putting it on my tractor. I love the playlist they use in store. Drop the link pls”
“I rented a pressure washer at this Home Depot today. It was a very pleasant experience. The employee that helped me was obviously a hard worker and very personable. I’ll be honest that this was quite possibly one of the best experiences I have ever had at any Home Depot or Lowe’s. I would definitely return here to rent more equipment.”
6AM - 8PM
8729 Liberty Road, Randallstown
Appliances
“I recently left a bad 1 star review because this arrons sucked, but then they hired a new sales manager named Meka who's been helping me. I'm telling all yall who has had bad experiences, go to her. She is going to turn the reputation of this store around, mark my words! She has been so helpful, kind, and most importantly honest! The last team had me paying on an arcade game that's not gonna even be there any time in the foreseeable future! She immediately refunded my money and I'd helping me get something I actually want. Under her leadership, this store is about to change! I'd bet money on it!”
“I was so delighted to had met Julian S at the paint department at the Home Depot - Owings Mills, MD. He was very knowledgeable and patient as he explained to me the various types, qualities and finishings of interior paints. He certainly made it easier as it was my first experience buying paint and I was feeling intimidated not knowing how to choose. Julian answered all the questions a rookie could have and he also helped me understand a balance color scheme.I left happy with my buckets of the top of the line BEHR Dynasty One Coat Satin paints. Thanks so much Julian S!Vicky Jimenez”