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“I had a great experience today. Katie was amazing to work with. I also want to thank Shawn for making it happen too. They both worked with me & gave me the best deal ever. I have wanted the Outback Wilderness for about 2-3 years now. Finally I own it & love it.”
“Great car buying experience, Chris was a great sales person. A few things had to be fixed on the car but they let me take the car home same day and arranged for me to come drop it off another day. When I did that, I received a great loaner car as well. . Service center is full of attentive individuals as well.”
“Maddie is amazing! Every time I call Safford Owings Mills Collision Center, she answers with such professionalism and kindness. She’s patient, knowledgeable, and always makes sure you get the help or updates you need right away. It’s rare to find someone who genuinely cares about customers the way she does — Maddie truly represents the best of SOMCC!”
“BMW of Owings Mills provided an excellent experience, and I especially want to recognize Derrick Edwards for his outstanding professionalism and customer care. My name is Dr. Robert Carter, and I visited with my BMW i3, and Derrick made the entire process smooth, clear, and stress free from start to finish. He was knowledgeable, patient, and took the time to explain everything in detail while making sure my concerns were fully addressed. His friendly attitude and attention to detail truly stood out and made me feel valued as a customer. The dealership itself is clean, well organized, and welcoming, with a team that clearly prioritizes quality service.”
“Shouts out to Mr. Anthony Hartwell took great care of me in the purchasing process made it seamless and easy and had a great positive energy about everything he’s doing . If you’re buying here make sure you get in touch with Anthony he’ll help you find the perfect fit and make it easy for you .”
“They did a fantastic job on my 2024 F150. I was a little nervous, trying a new body shop, but they were able to get me scheduled for repairs within a week of my initial contact to them. The place my insurance company initially recommended was out almost 2 months. The entire process was smooth as can be. I received my truck exactly 2 weeks after dropping it off, which is the expectation they set initially. I’m very pleased with their services and will certainly use again if I need to.”
“I'm a longtime customer of this dealership. My 2006 Toyota 4Runner Limited V8 4.7 needs skilled mechanics, knowledgeable service advisors and well coordinated communications to the customer. The work is always done in a professional manner. They work with you to keep your vehicle on the road.”
“DeAndre deserves a raise! SO helpful and kind. Took my jugs of motor oil and battery, no problem. He showed me to the bathroom so I could wash my hands, and in the meantime, he prepared my $10 store credit card for the battery. Come here if you don't want to have to sign a log and dump your oil yourself like at Advanced Auto Parts. Definitely will be coming back.”
“Go here if you want a Kia!! I searched central PA for the Kia that I wanted. No one was offering any deals. Koons Kia dropped their prices by $1200.00! I was able to drive off the lot in the car I wanted! You will not be disappointed!”
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“I had a really great experience at Mercedes-Benz of Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all of my documents. He took the time to make sure all of my questions were answered and that I had everything I needed to feel confident in my decision.
This experience was completely different from one I had at another Mercedes dealership, where my car was hit by a tow truck during my first service visit. After that, every interaction there felt frustrating and disappointing. Because of that, I was honestly nervous going into this process again.
I’m so glad I came to this particular dealership. The entire team genuinely cared and made sure I walked out feeling confident , not rushed or pressured, and without any buyer’s remorse. I truly felt supported throughout the process.
I’m very grateful for Andy and the team at Mercedes-Benz of Owings Mills and would absolutely recommend them to anyone looking for a positive, thoughtful, and trustworthy car-buying experience!”