“Murphy Tederick was very knowledgeable and patient. He went for bat for me ensuring I got the best deals on my services Thank you so much we need more people like this”
“Very professional.Let you know every step of what's needs to be repaired.They have a very clean shop an are very organized .They always try to do the best to help you with questions you have about your car Plus they have loner cars in case they will have the car lo nger.On behalf of Eric Wilder the director of shop an service advisor,and Mechanics You for taking care of my car an my wife's car .You guys are so friendly !”
“James took great care of me from start to finish! One thing that stood out to me was as I was dropping my car off, I had specific questions about two things. He didn’t just say “oh we will check it out while they’re doing their work”, he came out with me to see and possibly address those concerns as best as he could immediately. That to me was excellent customer service! I left feeling confident I was in good and honest hands! My sons car will be sticking with this team for all maintenance going forward!”
“I'm a little person who needed last-minute installation of pedal extenders on my Volvo. After being turned down by a handful of auto shops in the area, I called Nick of Time — and very quickly knew I'd found the right place. What most auto body shops lack, Nick and Nick of Time have in spades. Despite a busy schedule, Nick assured me he could fit me in, and asked for the specific make and model ahead of time so he could research the extenders before I arrived. When I got there, Nick — in full post-punk splendor — came out to greet me personally. Over the next hour, he and his coworkers worked diligently on the installation. In the past, other shops have installed pedals and simply told me it was done. Nick asked me to sit in the car and confirm it felt secure and comfortable before calling it finished. That's the heart of this review: when workers make clients feel genuinely valued, everyone communicates better, and the result is better for it. The focus on my safety and satisfaction here was unmatched in my experience with auto shops. It may be called Nick of Time, but I promise your time there — and the bill — will be well worth it. A toast to a business doing it right.”
“I had a great experience today. Katie was amazing to work with. I also want to thank Shawn for making it happen too. They both worked with me & gave me the best deal ever. I have wanted the Outback Wilderness for about 2-3 years now. Finally I own it & love it.”
“Recently had a dealing with Porsche Owing Mills, and Kevin was my contact and is highly professional!! The whole process was efficient, transparent and highly accommodating. Kevin and Charlie were responsive and wonderful to deal with. Thank you for being patience and working with me on my first Porsche!!”
“If you're reading reviews trying to find an honest and skilled mechanic, you can stop scrolling. SERGE IS YOUR GUY. This man is professional yet also personable, patient and kind. He goes out of his way to accommodate you, and makes difficult car situations so much less stressful. I called around 9am, asking if he could squeeze in a state inspection for a car we were coming into town to test-drive. We were coming from Frederick and wanted to have the car inspected and looked over before purchasing. Not only did he squeeze us in, he was able to do so earlier than anticipated. Serge was friendly and agreed to look over the car in general and let us know if he would recommend for purchase, apart from the inspection. He went above and beyond by telling us several things that we would never have known if we had not brought it to him, both good and bad. He did not charge us extra for this personal assessment and even advised us how much to offer on the car we wanted to purchase. Furthermore, this man is PATIENT. I called him back no fewer than 5 times within the hour to ask questions re: tag and title, state inspection report and other things and he remained kind and helpful. Thank you, Serge, for treating us like family and helping us to make a big decision. We are so thankful to have found your shop!”
“Mr. Hassan was very nice and respectful. He made sure to be the first one to greet me at the door. Explaining the whole car buying process multiple times to me and my family being patient and kind !”
“I had my car repairs performed at Carty’s after a collision and I couldn’t be happier with the quality of service and repair work. They were prompt, reasonable, knowledgeable, and skilled. They helped me every step of the way, and the car looked brand new when they were done with it in 4 days instead of two weeks. I originally shopped around for quotes before going through insurance and was glad that I could go with Carty’s ultimately. I highly recommend them for collision repairs, I would not go anywhere else.”
“Could not have asked for a better salesperson in Chase Stine! Quick, attentive, and actually listens with care! I will keep coming back to Chase as long as he is here!”
“10/10 experience! I had been shopping around for a car for my son and found one on their website over the weekend. I called Monday morning and was connected with Mickey, who confirmed it was available and had it ready for me when I arrived. I absolutely hate the car buying process, but Mickey and his manager Daniel made this one incredibly easy and stress free from start to finish. There was no pressure, no overly salesy feeling, and I never felt like they were trying to squeeze every dime out of me. Everyone at the dealership was friendly, helpful, and willing to pitch in. I’ve purchased a lot of vehicles over the years, and this was by far one of the smoothest experiences I’ve had. I would absolutely buy from them again. Thank you, Mickey and Daniel, for making this process so painless for us!”
“My wife and I bought a car six months ago and unfortunately it rode horribly. I knew we would have a difficult time getting out of it without taking a significant loss. After several months of trying to deal with car my we decided to see if we could get a Volvo XC 40. I knew we would have to get a used one but my wife had a lot of desired specifications. I spent two entire days reviewing Volvo dealers inventory. I contacted five dealerships in the mid Atlantic and North East areas. Travis Moore of Koons was the first one to send us a video walk around of the vehicle that had the specs we wanted. Travis was sensitive to the fact that my Mazda 50 was only purchases six months ago and understood that I did not want to lose money on getting into a different car. He worked with us and was entirely professional, courtesy and helpful throughout the process. It was the best process I have ever experienced and I have purchased ten cars in my lifetime. I highly recommend Koons Volvo and specifically Travis Moore.”
“Thank you SO much for finally solving my electrical ghost drain dilemma. Incredibly fair price, great communication, AND I got my van back working beautifully within a week! These folks are awesome 👏”
“Daisha and Jesse and Bo are amazing! Daisha was so helpful in helping us pick the right vehicle and the entire team here never rushed us and answered all of our questions and were so friendly and accommodating! Thanks so much!!”
“After my car was vandalized, I was overwhelmed and stressed about the repair process. From the moment I brought my vehicle here, the entire team made the experience so much easier. Everyone was professional, knowledgeable, and genuinely cared about making sure I was taken care of. My service advisors, James and Brandon, kept me updated every step of the way, answered all of my questions, and made me feel reassured during such a frustrating situation. I also have to give a special thank you to Shemone at the front desk. I called often to check on my car, and she was always patient, kind, and welcoming every single time. When I picked up my vehicle, I was beyond impressed. The quality of the repairs was outstanding, and my car looked like the vandalism had never even happened. Their attention to detail and commitment to doing the job right really shows. If you’re looking for a collision center that provides excellent workmanship and truly cares about its customers, I highly recommend them. They turned a stressful experience into a positive one, and I’m incredibly grateful. Hopefully I won’t need collision repairs again anytime soon—but if I do, I know exactly where I’ll be going!”
“I had an amazing experience from start to finish! Brandon and Vince were both extremely knowledgeable, professional, and welcoming. They took the time to explain everything without making me feel pressured or rushed, which I really appreciated.One thing that really stood out was the detailed recap of my vehicle inspection. I’ve never experienced that level of communication and transparency when having my car serviced, and it made a huge difference.The customer service was truly top-notch, and the entire process was smooth and comfortable. I was so impressed that I’m already planning to return for my next maintenance service.Overall experience: 100/10! I highly recommend them. Thank you, Brandon and Vince, for making this such a great experience!”
“Shouts out to Mr. Anthony Hartwell took great care of me in the purchasing process made it seamless and easy and had a great positive energy about everything he’s doing . If you’re buying here make sure you get in touch with Anthony he’ll help you find the perfect fit and make it easy for you .”
“If I could give this place 10 stars I would!! The best Mechanic shop in the US. Amazing prices. Amazing Customer Service. Outstanding mechanics. Everyone here is amazing I recommend anyone with any car problems no matter how far away to come. Very knowledgeable people as well.”
“5 star experience from start to finish. I used my Carmax Care with them and everything was done professionally and in a timely manner. Customer service was a plus. Highly recommended.”
“What and amazing experience at NTB today. Booked appointment online, got right in. Sergio was so so knowledgeable and helping me make decisions without any pressure. Great staff, exceptional overall knowledge and experience. I appreciate the help in maintaining my car.”
“While traveling, I saw a screw head in the outer tread of my tire. I pulled in thinking I might have to buy a tire. Scott took a look, got a plier, said “Sometimes you get lucky” and then pulled out a short screw, saying I was good to go. He could have stuck me with a phony repair or replacement, but Scott refused to charge anything, just wishing me a safe trip.”
“I had an overall satisfactory experience with the service I received at Heritage Toyota Owings Mills. The staff was helpful and professional, and I would highly recommend considering this service department for your vehicle’s maintenance and service needs.”
“I've been going here for about 4 years. I just so happen came across this location because my school went to the school across tye Street. LORENZO'S is a very good place that reasonable priced and they get the job done quick. I'd recommend this place 3 times over.”
“I had an excellent experience at this car dealership. The staff was friendly, knowledgeable, and very helpful in guiding me through all the vehicle options. They answered all my questions and made sure I felt confident about my choice. The buying process was smooth and efficient. I’m very satisfied with my new car. 🚗”
“This is for the employee Mira, not the place (which needs a lot of TLC by the OWNERS & better inventory) I stopped at the Shell on 10301 Reisterstown Rd early this morning to buy oil, and Mira was amazing! I really hate doing dirty car chores, but Mira was so kind, helpful, and upbeat that it actually made the whole experience pleasant. She even walked me through how to join the Shell Rewards program and explained how it works. She needs her own consumer YouTube channel! Honestly, she turned a quick errand I was dreading into a genuinely great experience. Thank you, Mira!”
“Jabbar and my technician Micheal gave me the best experience. Jabbar and Micheal was both polite, friendly and straightforward. I came in for an oil change I was in and out they both explained everything I needed done that they recommended. 10/10”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."