“Long time Tower customer, first-time visitor here. Was definitely impressed by the staff. While I came in for a few simple things the staff made sure that I didn't need anything else and that everything was good. Highly recommend.”
“Customer service is top notch. I was having issues with my atm card and I simply went inside and the teller greeted me and to care of my needs quickly and efficiently.”
“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
“My experience was positive as a result of the great customer service, experience, and knowledge that I received from my SECU representative Ms. E. Holliday when closing my auto loan with SECU. Ms. Holliday was thorough, a problem solver, professional, patience, listen to my concerns, a pleasure to speak with, and was able to address all my concerns. She also saved me money with the suggestion of SECU auto pay on the loan. The atmosphere of SECU waiting area was also relaxing and inviting.”