Public Storage in Owings Mills offers a convenient and friendly storage solution, with a commitment to customer service that has spanned nearly 50 years. The location features a unique park-like setting with numerous drive-up units, providing easy access for customers. Many reviews highlight the professionalism and clarity of the staff, especially the onsite manager, who is noted for her helpfulness and positive attitude. New customers appreciate the clear explanations of policies and the ease of the online eRental option, which allows them to move directly into their units without hassle. Overall, this location is praised for its excellent customer service and well-maintained property, making it an ideal choice for anyone seeking storage solutions.
Stephanie the on site manager is very professional, helpful and very knowledgeable and friendly doing a very job a asset to Public Storage team.
October 2024
The staff here explain all policies clearly. They are highly professional and I admire that so much! First time using storage. Thank you for making my first experience worthwhile!
October 2024
This location was the best so far; even though I just needed a unit for a short period time the location and customer service was just amazing!
