Public Storage in Owings Mills offers convenient and accessible storage solutions with a friendly and professional staff. Customers appreciate the ease of reserving a space online with no commitment required, and the option to skip the counter through the eRental process. The staff, especially a helpful representative named Roosevelt, is highly praised for being patient, kind, and attentive. Roosevelt assists customers with updating information, navigating the app, and ensuring they understand how to access their units. Many reviews highlight his courteous nature, positive attitude, and willingness to go out of his way to provide excellent service. The location is described as reliable and friendly, making the storage experience smooth and stress-free. Overall, the facility combines practical services with warm, personal attention, making it a trusted choice for storage needs in the neighborhood.
This public storage I really like. The property manager is very communicative, professional, and is very pleasant. I really like the ability to open the gate and access the elevator using the app.
September 2026
Easy and quick to get a storage unit at this particular spot. Especially, working with Mr. Roosevelt he made my move out date so smooth and hassle free. Work with Mr. Roosevelt if you want to get things done!
September 2026
Thank you to Roosevelt of the office staff. I use auto pay. My new credit card arrived - same number, just a new expiration date. Did not think anything of it. Roosevelt called to inform me that the credit card company rejected the payment. I had no idea. He saved me from incurring a late charge. I appreciate the... read full comment
