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“I was a little worried after reading reviews of the UPS in Pikesville charging for supplies for Amazon returns, but this location was great. I was in and out in under 5 minutes despite walking into a line. The associate was efficient and friendly and I would definitely recommend using this location.”
“Prompt, honest, businesslike. In my case, fully describe all steps in the packing and shipping process including picking up from my home and handling property with care. Communication was top notch during every stage of the process. An overpayment occurred due to a logistical problem on my part. That overpayment was immediately return, no fuss. I will recommend Pack & Ship every time. Continue the great work you do.”
“I have used this service many times to drop off packages with prepaid mailing labels and have always been treated promptly and courteously and none of my packages have ever been lost.”
“Mira, was wonderful with my return. She was very polite and greeted me with a warm smile. She was fast and efficient and I was out of the store and on my next errand quickly. Thank you for your great professionalism, Mira.”
“I have been coming to this location for over 5 years and they always have Friendly and best customer service . They always treat you right and will always help . Best ups store around !”
“Very helpful and very nice employee's. They fixed my Ipod touch where no one else would even try. Fair price and quality work. I recommend them highly.Joel B.”
“A great locally owned UPS store. Having had a mailbox at one in New England for over a decade, it makes me happy to have found another that is well run after relocating.”
“Great Place friendly people!!! Always welcoming.I am visiting the store every second day for returns or sometime for shipping.Sometime I see some customers behaving very Rude to them for just explaining them the Amazon rules. They are doing their job as a customer we should also be patients and follow the instructions as per Amazon.But once again great place and very friendly people.SMR”
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“Jake was so very helpful. He changed my Amazon code so I didn’t have to pay. I’ve never heard of a store that tries to help people save money! I love this store!”