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“I didn't get any service. I was checking on a new business and was checking to see if this location had a scale. The lady inside was super super nice. Very friendly people. Hopefully, my review will get them more business, because friendly businesses deserve it.”
“Winter is here, so I needed to get my favorite coat cleaned. I dropped it off (11/15/24), Friday morning and requested a Monday pickup. The collar needed special care, so I brought it to the attention of the associate. Thankfully, when I picked up my coat, I could tell that attention was given to the collar. It looked pretty good. I was pleased. I was charged $16 which was reasonable. This will definitely become my new drycleaner.”
“I have been taking my clothes there for about 5 years. I have never gotten anything back that was damaged. Every article of clothing has been professionally cleaned even some pieces with stains that I was told may not come out.”
“This place is great! Best dry cleaners I’ve been to in Owings Mills area. The owner fixed a zipper on my dress right in front of me and was honest and didn’t charge for it. Plus, very fast dry cleaning turnaround! Highly recommend”
“Customer service that ‘Goes the extra mile’ is a rare find these days. And when we do experience these moments it melts our hearts and makes us smile. I want to thank Festival Cleaners for doing just that, this morning. My daughter and I had a very pleasant experience and the quality of the dry cleaning was excellent! I will definitely be returning for all my dry cleaning and alteration needs. Thanks again for providing an A+ experience”
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“Been coming in for about 3 years. The staff is friendly -the guy who fixes machines is very helpful- and the equipment is easy to use. I come in late sometimes and I’ve always felt safe. Lots of cameras, it’s very bright. Love how clean the place is (can’t say the same about other places I've been). Overall, great spot! Highly recommend”