Pet Stores in Owings Mills, MD

“Great shopping experience. Everything is easy to find and clearly labeled for pet parents in need of essentials. Aisles were well stocked, and pets in the store with their parents were well behaved. There were lots of supplies available in case one of the pets had an oopsie while shopping.There seemed to a never-ending aisle of food choices for canines, felines, reptiles, amphibians, fish, hamsters, guinea pigs, ferrets, birds, and almost any kind of pet imaginable!OTC medications, clothing itemsThe cashier was a little rude and impatient, not to mention he was lacking basic knowledge about services provided by Petco. Even if he didn't know the prices off the top of his head (because that can be alot of information, and to be honest I wouldnt expect him to know the price of every service offered on demand), as an employee tasked with helping customers he should know basic information like services offered. After surmising that he didn't know the answer to my question, I simply requested an informative brochure in an effort to obtain the information sought. However, he did not give me the brochure containing information that was needed. I asked for the brochure related to veterinary services available at Petco, but instead he gave me a brochure with general information about caring for a pet and their needs (feeding, training, toys, grooming, etc. that are available). While all of this is great information to have...it is neither what I needed nor requested. Unfortunately, the information isn't available on the website either ?. Overall, my visit to this location was a pleasant one, and I am likely to return in the future!”

“Super helpful staff. We have a new puppy and we know we're not training her right. I walked in here and asked them a few questions. Everyone was eager to help and gave me great suggestions. I was impressed with their puppy trainer, Asher, giving me so many tips and suggestions without me having signed up yet. We signed our puppy up for behavioral classes.”