PetSmart is a large pet supply and services retailer that offers over 10,000 products in stores and online. It provides for a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up items within two hours at their local store. Many locations offer services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Customers generally find the store clean and the staff friendly, with good experiences in grooming and helpful service. However, some have faced issues with online orders not being ready on time and chaotic parking lots. There are occasional complaints about staff being unhelpful or unfriendly, and some items like superworms and crickets are often dead. Overall, PetSmart is considered a good place for pet supplies and services, with room for improvement in order accuracy and store organization.
Always a great experience with the staff and what they do.
April 2026
This place is a pet lover's paradise! The staff are incredibly knowledgeable and friendly, always ready to help you find exactly what you need. Plus, my pup absolutely loves the selection of toys and treats!
April 2026
The doctor today was very patient and knowledgeable.
