Hardware Stores in Parkville, MD

“Calll before you go the website shows things they don't actually have in store. Otherwise the staff was helpful and a asked if I needed any help when I was wondering around.”

“I would like to thank the gentleman name Keon I do hope I spell your name correctly he saw that I was lost in the store lol and he took his time out to help me and to get the item that I need. Thank you for your patience.”

“Great experience today. Tony was very helpful and went above and beyond to help us find what we were looking for. Briana was very helpful with helping us checkout. Great location”

“We have to make my life accessible as we go. We build ramps into our friends' houses. We fix our apartment so I can reach things, or not fall out of my wheelchair trying to get over that thing on the floor that separates the kitchen linoleum from the carpet (or the entrance into the bathroom). And we try to fix my 20+year-old accessible van as problems arise. Not to mention we still have all the home and life problems that everyone else has, that would require a trip to the home improvement store. This time we needed charcoal and wood chips so we could smoke a turkey for a gathering of friends to play Cards Against Humanity. I'm pretty sure that we bought our grill from Lowe's, too, just not this location. Yes, we use a regular, cheap black Weber grill to do our smoking. And every turkey we've made (we've done this at least three times) has turned out delicious and moist. Jeremy also needed an extractor kit/set because the arm that holds open the back hatch of our van broke randomly a couple weeks ago, and the screw is stuck in the panel of the van. Being an adult is so much fun, I tell ya. We needed help finding the extractor set, but we didn't even need to ask for help. Our confused conversation caught the attention of one of the employees, and he walked us right to the display. I do love it when I don't have to track down employees. It was a lackluster and uneventful trip. We found everything we needed. Since it's not spring yet, the store seemed sad and boring because there's nothing seasonal on display. While I do love Christmas nonsense, springtime is the best time at Lowe's. I need the outdoor garden area in my life! I need flowers and hope! Would recommend, especially in the spring.”

“We had five blinds cut to size. There was a snafu on the initial cutting, but everyone at this location (Taylor Avenue) was so helpful and conscientious in correcting it. Especially exceptional was a guy named Melvin, who carefully, painstakingly recut the blinds, getting everything right despite equipment that wasn’t really very accurate. He’s a gem; I hope Lowe’s values him. It’s rare that you find an employee of a big-box store who has been there more than a few months, or has much knowledge; Melvin says he’s been there more than six years, and it shows. Keep him, whatever you do. And most everyone else we encountered was a cut above too. I’ll shop here again whenever I have the choice.”

“So I just left Home Depot and we had, hands down, the best customer experience I have ever had! I had to stop and take the time out to recognize Dre (spelling?). We were walking around trying to find weather proofing for my son. He was so upbeat, positive, and greeted us with a smile and asked how he can help us! He was super knowledgeable and helpful knew exactly what would help us with our weatherproofing issue. He did it with a smile and you could tell he enjoyed his job of being helpful and cared. This is SO RARE today and he should be recognized for his outstanding, seamless, and amazing customer service. He provided one stop customer service at a very busy time of the year and on a very busy Saturday. He took the time and didn't rush. Again, all the while with his positive upbeat, energy, and smile and willingness to actually really help!!! After we had all of the things we needed to solve our issue, he said is there anything else I can help you with, now who does that nowadays! It was so refreshing!!! He should be modeled throughout the store. I have management experience and I would promote him and do what it takes to retain him as a star employee! Also, while he was helping us other customers stopped and thanked him again for another time that he helped them!! Obviously another amazing customer experience by Dre. THANK YOU Dre, keep being amazing and thanks so much for your help!”