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“Stopped in to look at some spaces today Michelle was very helpful and nice. I was being very indecisive and she was very patient explaining everything to me. I will be back to rent my space from her.”
“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“Mr. PJ Mackell has excellent customer service etiquette and was very professional attitude and he also answered my questions & concerns about my storage unit.”
“Mrs Carla is always helpful. Gives exemplary customer service. And she is a one man show running everything like a 1 AM paper. Hanger opening new account. Talking to people helping them in and out of the building. Checking to see how she can assist! So thankful for good old fashioned customer service she is a Gem! Thank you for a GREAT EMPLOYEE!!”
“Steven is honestly the best customer service professional I have ever worked with in Baltimore, give him a raise! Always knows what’s going on, is so friendly, and made everything so easy!!”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
“I’ve been renting here for a while and every interaction I’ve ever had with Melanie has been top notch! Her customer service is outstanding! I feel secure with storing my things in this location as well. It’s clean and secure.”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“They made it so easy to set up and move if I needed too. The area was always kept so clean and picked up. I’d highly recommend them to anyone who’s needed some extra storage space!”
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
“I was shown the layout of the facility by Ms. Angel who has an incredible personality, and she was able to answer all of my questions clearly and without leaving anything to the imagination.”
“If you want a true professional storage facility to store your items this Extra Space should be on your map. Catherine the facility manager at Shannon Dr Baltimore, Md is very well seasoned in this field, giving me great confidence that I am making the best choice in storing my item.
Going through paperwork, was a breeze. Everything I needed to know was given to me step by step. Catherine has a system in place that has worked through out the years almost a decade adding more confidence this was a great choice in my area.
The walk through of the facility was also very impressive. Catherine gave me all the details of entering and exiting the facility that was noticeably very clean, no smells.
I appreciate her high levels of professionalism, and I really look forward to recommending this Extra Space storage to others in the future.”
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”
“Doreen was so helpful. Explained things completely and helped me navigate a billing issue.
She was very communicative and got back to me when she promised she would. Great Customer service.”
9AM - 3PM
2130 Greenspring Dr, Lutherville
Self Storage
“I've been using Self Storage One Timonium North for over 10 years for various storage purposes. The staff are always kind and helpful.
I stopped by recently to expand my space, and Kathy made the process a breeze.
It's so nice to do business with people who seem happy to know you. They really do care at Storage One North!”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“Stephanie was very pleasant. She answered the door quickly and was very knowledgeable about the units. She made my move in super smooth and the process was way faster than I could ever have expected. (Also enjoy this companies entire building is only one floor) Very convenient!!!! Thank you ?❤️”
“Dave, the Manager, helped us on our first visit and walked us to our locker to show us how to use the door and the lock. The area was very clean. So far we are very impressed.”
8:30AM - 5PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I came in to public storage met Mrs Jackson she was beyond helpful in getting me everything that I needed to set up for my new move and a plus her office smelled so good and was super clean location .”
“Great place! The hospitality of Matt and Chanel is unmatched , always a welcoming hello and smile everytime I vist, the facility is extremely clean and smells good, always recommend this extra storage to my family and friends when needed.”
“Hey this is Kuljit Singh Today is sep 22 2025 . At extra space I visit. The store manager Chanel every detail she explains everything before I got unit #277 her experience is A I highly recommend thanks . 5 star two thumbs all the way up …”
“Excellent service provided by Will! He helped us with all the questions that we had, excellent customer service, site is really clean and perfect storage units, five stars for Will!”
“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Great experience with Josh while shopping for new storage space. Facility is clean and bright. Josh was personable and professional. He explained the details well which made the experience easy and agreeable. I would recommend this location without hesitation.”
“The manager, Andrew is very helpful and has always been willing to work with me regarding my two storage units. He is responsive if there are any concerns and I have been delighted with the customer service he has provided.”
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“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”