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“Stopped in to look at some spaces today Michelle was very helpful and nice. I was being very indecisive and she was very patient explaining everything to me. I will be back to rent my space from her.”
“Love this place the only thing wrong is how this wonderful lady named Ms. Gloria needs a raise and needs to be promoted in her position at leastthats from my experience all ways 5 stars”
“EXTRA SPACE HAS BEEN A GREAT PLACE FOR ME TO STORE MY ITEMS. CHRIS, IS A DELIGHT; ALWAYS SMILING, POLITE, AND WILLING TO ASSIST ME ANYWAY HE CAN. HE MAKES ME SMILE. WITH THE WORLD AS CRAZY AS IT IS, A WARM SMILE IS REFRESHING.”
“Yvette and her staff are great to work with, knowledgeable, helpful and friendly. Facility is always clean and well kept. These are among the reasons we’ve leased storage for going on three years. Highly recommended!”
“This is a big company that listens to us little people. They addressed my specifics and made a good accommodation for me. It's worth talking with them if there's a problem.”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“Steven provided exceptional service and truly went above and beyond for us. He offered a fantastic deal, and the storage facility, including our unit, is spotless and well-maintained. Steven’s friendly demeanor and thorough explanations made the entire process smooth and stress-free. If you're in need of storage, this is absolutely the place to go! Thank you!”
“Dave, the Manager, helped us on our first visit and walked us to our locker to show us how to use the door and the lock. The area was very clean. So far we are very impressed.”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Have had a good experience with this storage facility. The facility is clean, accessible and safe. Definitely worth the money to keep your belongings safe and out of harsh climate conditions. Manager is also very friendly and helpful.”
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”
“If you want a true professional storage facility to store your items this Extra Space should be on your map. Catherine the facility manager at Shannon Dr Baltimore, Md is very well seasoned in this field, giving me great confidence that I am making the best choice in storing my item.
Going through paperwork, was a breeze. Everything I needed to know was given to me step by step. Catherine has a system in place that has worked through out the years almost a decade adding more confidence this was a great choice in my area.
The walk through of the facility was also very impressive. Catherine gave me all the details of entering and exiting the facility that was noticeably very clean, no smells.
I appreciate her high levels of professionalism, and I really look forward to recommending this Extra Space storage to others in the future.”
“RIAN the assistant store manager is the absolute best empolyee here at Extra Space storage on morvaia road. he was able to work with me on several occasions , making my experience here at extra space storage stress free and one of the best experiences ive evwr had using storage companys. Please ask for Rian next time you consider Extra space storage you will not be dissapointed!! 5 stars !!”
“Doreen and Christina were wonderful! They took care of my mother's storage needs and was a very quick and easy process. Will definitely recommend them again.”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Stephanie was very pleasant. She answered the door quickly and was very knowledgeable about the units. She made my move in super smooth and the process was way faster than I could ever have expected. (Also enjoy this companies entire building is only one floor) Very convenient!!!! Thank you ?❤️”
“Stephanie & PJ to took the time to answer all of my questions. I had the opportunity to see the units and select the size and location. This is my third storage unit with them. Even my movers commented on the quality of the facility.”
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
9AM - 5PM
2130 Greenspring Dr, Lutherville
Self Storage
“The professional team of Alejandro and Kathy at the Timonium store were exceptional to work with... helped me analyze the size of the storage unit that worked best for my needs. Would recommend to anyone requiring a storage unit. Rick.”
“Great place! The hospitality of Matt and Chanel is unmatched , always a welcoming hello and smile everytime I vist, the facility is extremely clean and smells good, always recommend this extra storage to my family and friends when needed.”
“Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Brittany goes above and beyond to help figure out the best scenario for your storage needs !! Very caring and wanting to do the right thing by her customers. Always willing to work out any issues. Thanks again for your help!”
“I received outstanding customer service from Ms. Tonia. I came in feeling very overwhelmed and she took time out just for me. She walked me through each step. I left feeling much better than I came in. Thank you so much Ms. Tonia”
“Shamia is such a great person, she has great personality and consumer service skills and she help me thru my whole moving in process… she is definitely the reason why this business is running”
“My experience at US Storage was started out a little confusing on the phone with the call center. Once i arrived at the location 5117 BelAir rd Mr Robert Prentice took care of me and my family and made the necessary adjustments that made doing business effortless. I would recommend this location to everyone and I will advise everyone to work with Mr Robert Prentice his customer service skills are outstanding.”
“I came in to public storage met Mrs Jackson she was beyond helpful in getting me everything that I needed to set up for my new move and a plus her office smelled so good and was super clean location .”
“Renting with storagemart as been a great experience over the pass year I have been with them. Right from the first time I called to ask about rates. Great customer service they put me in the exact unit I need for the amount of stuff I had to store. I would definitely store with them again if I needed storage in the future. This place is definitely worth the price between the customer service they provide and the units they offer. Over the years I have dealt with. Many storage facilities for different reasons but this one has far been the best experience. I will definitely recommend to all my friends and family and anyone else that need storage that this is the place to use.”
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“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”