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“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“Wow Ghanem Forwarding is such a reliable and affordable company to Transat with, i will proudly recommend them to family and friends.they also have good customer relationship”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“It was super easy for me to ship my return thru UPS here. I feel like I spent so much less time and money coming here than I would have at a regular UPS location. And I got a cute house key made for myself :-)”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Lovely experience thanks to Katie! She was so sweet and answered all the questions I had and the ones I didn’t. She was very informed and made a new and confusing process simple and understanding.”
“Very helpful receptionist ( I think she was ) very knowledgeable and very accommodating. Did not hesitate to move to the next step to get the ball rolling in the sign making process once given the least bit of information.”
“Excellent service! Very professional, friendly, and efficient workers. Very good fast service!
Excellent service! Staff are very professional, nice, and efficient! Great fast service, thank you!”
“Great place to go for your boxes and shipping supplies. They have so many different sizes to choose from including odd sizes. They're really reasonably priced with no minimum and very friendly. You can call or email and tell them what sizes you're looking for.”
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“We were desperate. We had a palleted container that needed to be shipped to Columbus, OH. We searched everywhere and found no one to help. Craters and Freighters was suggested so I called!!! OMG!!! Customer service blew me away!!! Before I knew it, a pickup was scheduled and right on time, the truck arrived to pickup our crate!! Their service was exemplary!! It arrived in Ohio in perfect condition and sooner than expected!!! I’m sold on Craters and Freighters!!!!”
“I really enjoy the owner! They know everything about moving, lots and lots of boxes and packing materials and great staff.Go no where else.This is one of the most unique shops in America for this product!!!”
11AM - 6PM
5835 York Rd, Baltimore
Shipping Centers
“I just moved to Baltimore and run a business. The first time I used this location to print flyers, we had an incident, but the manager and print team rectified the situation in good timing. That's why I continue to patronize this location. I appreciate the high level of customer service, accountability and their efforts to change the previous history of the store.”
“These guys are always so friendly and helpful. Even in a stressful environment, they are still very friendly and the older gentleman that is always working is awesome.”
10AM - 6PM
2131 York Rd, Timonium
Shipping Centers
“The Staples at the Timonium store has the best customer service and employees. They are absolutely the best if you need any technical support or advice on what to purchase!”
“Love this place compared to other printing establishment in the area. They had plenty of help. Plenty of machines and machines are much easier to use so grateful.”
“I have been patronizing this location for the past two years mainly having flyers printed.. I must say , staff has always been professional , very informative and a pleasure in doing business with.”
“Ms. Gloria Robinson who took care of me was great. It’s a very busy time of year and she was still so friendly and courteous. I really appreciate her positive attitude!”
“Walked in the door with an oversized package and pre-printed label. Was planning on purchasing packing tape to seal the box but one of the team members greeted me at the door, took the box, said they'd take care of sealing it and applying the label, then showed me how to print my receipt. I was in and out in 2 minutes tops and he was so kind! Customer service doesn't exist anymore, it was so nice to have such a pleasant experience.”
“Lots of trucks in line (from Grais Rd) but line moves fast. Stop in line, go in the office to check in for pick up. Then move forward with other trucks. Guys will come and pull you out of line for loading. Fast and easy.You MUST have vest to check in!!!”
“Was doing a cross country move and needed to ship quite a few boxes and a 65’’ TV. Rob was very helpful with the entire process, including making sure my tv was packed efficiently. Good experience here”
“I would like to thank Michelle she took the time to research and find my telephone number and call me to let me know that my package was at FedEx so I could pick it up before they sent it back. Great customer service”
“Absolutely stellar service from this moving company! From start to finish, they were professional, efficient, and careful with our belongings. Highly recommend them for anyone looking for a stress-free move !”
“Deon worked very hard to ensure I was able to get some music equipment shipped from Baltimore to Houston. He needed some assistance from his Manager; which I was extremely grateful to her for. Bc honestly w/o her Deon may not have been as successful as he was but the two of them just made something that could’ve been difficult very easy for us. We really do appreciate their help and knowledge on how to get our items packed and shipped properly. Deon keep being coachable like u were! You’re going to go far!”
“I love Postman Plus! I prefer my local mailers over the actual branch mailers!! They are kind helpful and they are almost a one stop shop! Heads up QRS codes only work at main branches.”
“I'm not used to shipping stuff, but Wanyea was incredibly helpful and made the whole process so easy for me with such a sweet and down to earth demeaner. Thank you!! Good job! ?”
“(Translated by Google) They open at 8:00 am sharp there is where to sleep excellent attention(Original)Abren alas 8:00 am en punto hay donde dormir excelente atención”
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“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”