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“Excellent service on my 2005 Lincoln Towncar suspension. Fast turnaround with the price upfront and a friendly attitude towards customer service. I highly recommend this service station, you can’t go wrong!”
“This is a truly excellent, honest, ethical, and highly skilled mechanic. I’m so appreciative of their consistent high quality work, timeliness and responsiveness, and clear honesty and integrity. I rarely write reviews but feel compelled to give them a well deserved shout out. Very appreciative.”
“Every time I have gone to Grease n Go they have taken great care of me and my family vehicles. Scott and his team have gone out of his way accommodating our needs. I have now had 6 different cars worked on there over the years. Top Notch customer service!”
“The service was great. They were so friendly and personable. They have an awesome team --- Mekhi McNeil, Kendra McKinney, and Greg Hall. And, they took care of my car quickly. We will definitely be back for future service.”
“I had a great experience with Baxter Tire and Automotive in Pasadena. The onset of cold weather caused my 2017 Jeep Wrangler to overheat a couple miles south of their location on Mountain Road. At the recommendation of a local I caught a ride to Baxter and they took care of everything from arranging the tow to diagnostics and repair. They replaced a leaking water pump, and a stuck thermostat, reset the radiator which was not properly fastened, and did a flush of the cooling system. I picked it up the next day and everything was right as rain. Communication was beyond excellent and they gave me a detailed breakdown of costs for each of the items. The mechanic got on the phone himself to discuss some of the details, as the Jeep is far from stock (modified for offroad use). I
I’ve had mechanics try to upsell this issue before, saying it would cost more to work on the vehicle or they could not warranty the work because it was modified. I got none of that kind of guff from Baxter. I would definitely recommend them for any automotive services.”
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“I had my car at a shop down the street where they told me I needed to replace both of my rear wheel bearings and quoteed me over $2000 for the job on my Ford Escape. I called Independent just to get a quote, and not only did they quote me around $500 less at the high end, but once I brought the car in they found I only needed ONE bearing replaced. They let me know a few other things to take care of with up front pricing, and with no pressure whatsoever.
Calling Independent ensured I kept $1000+ in my pocket. Cheers to their honest business policies.”