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“Brittany has patiently assisted me twice-with a mail delivery issue and passport services. Both times, she was thorough in working with and finding a solution for me. Thank you, Brittany and team!”
8:30AM - 12PM 1 - 5PM
388 Gambrills Rd, Gambrills
Post Offices
“The lady was very kind!!! I went early to make a return and everything was very simple, as it was my first time I didn’t even know how all that worked, so I just asked and she was very kind and everything was fast!”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“The staff at this particular branch doesn't receive nearly enough credit for handling all of the nut jobs and trashy, hateful customers who do business here. The staff are always kind, professional, and helpful and treat the most difficult customers with dignity and respect.”
“Really good customer service at this location. My local carrier also deploys from here. Stopped him as we drove past one another today to tell him how much we appreciate his consistent, good service. Not sure how regularly folks in his role hear how well they are doing (or how often any of us get positive news on the job). It should happen far more often than it does.”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
“1 Wilson Rd is located on the USNA yard, in the midshipmen dorm (Bancroft Hall) across from the tailor shop. It will not come up on GPS as it is a restricted access office serving the students, faculty and staff of the USNA. It only has PO boxes for the students they only handle mail delivery for the studentsIf you have access to the grounds and dorm, it's a great little office. 2 employees, very helpful.”
“Was a great experience for me with a drop-off. That said, I am sure I got lucky and that during peak times etc. It's worse. Parking is a bit confusing also as my gps took me to the wrong address. It needs to be fixed in google maps.”
“Went here to send off my passport application. The lady knew exactly what to do and it was a quick and easy process. This was a Saturday around 1:30 pm and it was very busy but the line moved fast.”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
9AM - 5PM
1521 Ritchie Hwy Ste 100, Arnold
Post Offices
“Everyone there is very friendly and helpful, I must say that Joanne is exceptional!!!! She is very knowledgeable, always trying to assist customers!!! I She is simply wonderful!!!”
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights
Post Offices
“I always have a great time when I go to this USPS. They are always polite and helpful when I have questions. But I was especially thankful to one of the ladies who worked there who helped me with the passport application process, who explained the process and pointed out things that could've become potential issues. I corrected those mistakes, and received my passport renewal within a couple of weeks. I sadly did not catch her name but I am very thankful for her help.”
“Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.”
“This Post Office has done a 180! Drastically improved with excellent customer service, efficient and professional. Especially nice help on NYE from Kristina, when so many other places were closed. Thank you!”
10AM - 2PM 3:15 - 5PM
10 16th Ave, Brooklyn
Post Offices
“I love my local post office! All of the employees are kind and accommodating.
People leaving poor reviews and judging the area clearly don’t understand this is a heavily trafficked area, overcrowded, and generally lower income (it is literally next to a thrift store and we do not have an actual grocery store anymore in this area). The office is understaffed and the employees are likely underpaid.
My only complaint is their parking lot is quite small considering how busy the area is.
Patience really is a virtue.”
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“I tracked my package and it showed delivered. It was not in the mailbox or anywhere else in our building. I called this location and a gentleman (Levy) answered the phone. He asked for the tracking number and called the carrier. He located the package and had it delivered.”