“I had the best experience with my 2 salesmen ,Mr. Jamar and Mr. Antwan i recommend you ask for anyone of them nice friendly helpful and educated on their products.”
“The sales associate for that particular day, Wed. 23 October 2024, traveled all the way from the Pikesville, Maryland Mattress Firm Store location to the Catonsville store. She is 5 out of 5 stars in Service, Knowledge, Patience, and locating the mattress I needed. Ms. BAMLACK is definitely a Sleep-Expert !”
“My Sales Person, Mr. Drew was very knowledgeable and knew a great about the products. He was Very Patient, warm and friendly, I Really Appreciated That. I will refer my Friends and Family there and definitely ask for Mr. Drew.”
“Ms. Wanneta & Kay were so kind to help me track my lost iPhone for a few hours. They were so pleasant and kind. I was allowed refreshments and treated like a bobs furniture customer. Thank you for being genuine individuals.”
“We thought we knew what we wanted in a mattress, but the representative Andre was patient, listening to our needs. He customized a deal just for us! His pleasant demeanor made him a joy to work with. Yes, we paid more than we anticipated, but it was worth it! Lawrence and Beverly Simms”
“Our salesman, Nate, was wonderful! Attentive but not pushy. He was very informative. He asked specific questions to help us identify the best mattress for our needs. Really nice experience.”
“I drove to Maryland to help my daughter get a few dressers for her room. I personally love ashley furniture as it is very sturdy and beautiful ? the service was great from start to finish and the delivery was early and flawed.”
“Patrick was very helpful and knowledgeable, and I made valuable suggestions. Showed me different options before making a final decision and got to try it out in store. Also, I liked that I was able to take my purchase home the same day. ?”
“Purchased a New Purple Luxe Rejuvenation Split King that was priced amazingly. Originally found on marketplace and followed with great communication through text and phone call. They worked with my unusual situation of getting them delivered to my semi truck, with a specific time.
Everything was great!”
“Needed a mattress and just took a chance on checking out this location. So glad we did. Walked in and was greeted by an exceptional professional very knowledgeable sleep expert. Great customer service is hard to come by these days. Kandice Cockeysville location was very patient, took her time and believe me it's hard to sell my husband on a big purchase.
She helped my husband and I choose a mattress. We even purchased a mattress for my daughter. We were very pleased with the time she took found what we wanted and we were sold. Once we got home the bed was not comfortable at all, but all it took was a visit back to the store. We contacted Kandice and she kindly went back over different types of beds the form and styles. She was very understanding never hassled which we were worried. No hassle return and still gave us the discount that we had with our original purchase. Needless to say my family highly recommends this location if you want excellent products, awesome customer service and a great deal. I'm definitely sending customers her way!!! Very, very pleased. If you need a mattress need assistance figuring what is best Kandice is the expert. You won't be disappointed trust me.”
“Absolutely wonderful place chris was very nice very helpful we took a long time choosing a mattress and he was very patient with us. Great place wonderful stuff.”
“Buying a new bed was easy. I found just what I was looking for and the salesman listened and helped me pick without being pushy. I hope delivery and set up is as easy!”
“We came to Haverty’s as repeat customers. Michele helped us with kindness, knowledge, patience, and a smile. She gave us the time to consider multiple options, and make a well informed decision. We are very excited about the quality of our purchase and will be back for any future needs.”
“I have read endless reviews about this business the practices and the employees. Even with all of that I still decided to get furniture. This was totally because I needed a living set quickly . I had several failed deliveries from top furniture stores . The door frame was not cooperating . The online phone representation was amazing . All was explained no hidden fees . One issue they don't assemble that I was aware of and wasn't explained . This was an online /phone transaction. I'm sure this was on the papers I signed but I should have read completely. I should have also been told . That's the only big thing I have an issue with . That's why I gave 4 stars .”
“Ivory was extremely helpful discribing options to meet our goals. She presented options without pressure. She listened to our specific need before presenting options within our price goal. She was very helpful in explaining accessories to match our unit.”
“We went mattress shopping this weekend at various stores. Out of all of them we were most impressed with Dan here. He was the most knowledgeable of all the sales people we worked with. We like the bed matching tool. But we liked working with Dan the best. His question were great at helping us determine was was right for us. He gave us many insights and history as well as bed information as well as details of price options, warrantee information. Would recommend this place and Dan than any other local bed sellers hands down.”
“Needed a split box spring because I wasn’t sure if I could fit a full one up the stairs of my rowhome. Price was reasonable, each piece was wrapped in plastic, and Moe helped me load it into my car.”
“I grew up on Ethan Allen so I knew what to expect. They delivered all that and more in their customer service. I was greeted right from the door, asked if I needed help, And was kindly helped and treated very good along the way. I was very impressed with this one. Definitely going back for a second time to look at the furniture again. And incredible customer service definitely played a role in my return.”
“Seth and Michael are the best!Excellent customer service. Very knowledgeable about the product.Quality Luonto furniture at a good price. Nice selection. You must visit their store in Baltimore. You won't be disappointed.”
“This is an amazing store to get your mattresses from!!! I have Sciatic nerve damage in my back and the queen size mattress I got from here has made my back feel 100 times better than it did before when I had my old mattress. I paid 1200$ for my old mattress and I paid less that half of that for my new one and it’s a better quality and softer mattress, I 100% recommend getting your mattress from here if you are looking for one!!”
“David came highly recommended! He was super knowledgeable and allowed us to find a comfortable mattress and box spring for a reasonable price. AND, when we realized that we did not need the box spring after it was delivered, Joe was able to work with us to return the box spring in exchange for a different product that we could actually use. Thanks, Joe and David! We are very happy with the experience overall!”
“We had a great experience with Aubrey. He was really helpful, informative and not pushy when we were walking around looking at everything to decide what we wanted.”
10AM - 7:30PM
501 W Lexington St, Baltimore
Mattress Stores
“It was a very good experience. I'm a stay at home grandmother,and I was able to afford to get furniture that I needed. Very pleasant, courteous, helpful. Very nice furniture, and I recommend it to others. Thank you!!”
“This is a review generally for the Saatva experience. Extraordinary customer service. When I reached out for help by email, I got a direct line back, a call on a Sunday within hours. This is the sort of service that is far too rare. Thank you Saatva.”
“I have ordered numerous beds, based, bedding, comforters, and more from the Sleep Number location in Hunt Valley, MD. Each time there has been positive interactions and staff that wants to do the right thing. Thank you Chris and J for the recent successful experience. You are appreciated.”
“We had a great experience at Gavins. I recently purchased two swivel rockers, which are now being prepared with the custom fabric. Christine was our sales associate. She was very attentive each time we came back to finalize our choice. We have dealt with Gavins in the past when purchasing our England couch. We always buy the protection plan which worked out beautifully. We had to replace a cushion cover and it was delivered to us very promptly.”
“We love our new beds. They are so comfortable and yet give us the support we need. The service was wonderful.... no pressure, as we took our time trying out the various beds available. We love them so much that we purchased beds for our children and they were delivered out of town! We highly recommend Sleep Time Bedding and are very satisfied customers. You will be pleased you went there.”