Banks in Prince Frederick, MD

“Working with ESFCU is always a pleasure. The only place I do business. When purchasing a car, the dealer said they could beat the credit union which they could not. It was quick and easy and did everything over the phone.”

“The process is simple to open an account you must live or work within Southern Maryland or you can access a membership through a family member.$5 is required to open a saving account and you are purchasing a share to be. A member of the credit union. Great customer service and all of the amenities of the larger commercial banks.”

“In preparation for my 30th High School Reunion in Mississippi, I purchased and mailed a cashier's check to the caterer. The check was supposed to arrive by a Friday before the reunion; however, as of Monday it had not arrived, and after numerous calls, redirects, etc. with the USPS, the check had not even left the Maryland area. If you know anything about cashier's checks, once they are issued, no changes, reissues, etc., are supposed to happen until after 90 days had passed. The reunion committee DID NOT have the money to cover us for another check, and if the caterer did not get paid, we wouldn't have any food! Needless to say, I had a real-life crisis on my hands. Upon walking into BOA, knowing what I knew about the cashier's check, and just trying to see if anything could be done, Sheila greeted me, and once she heard my predicament, she went into action. She was honest and upfront about what she could do, and that there might not be a positive outcome afterwards. She took me into her colleague, Francis' office, and they went to work. Francis had me relay what happened, as she typed an email to their Supervisor. Once it was sent, Sheila stayed on top of things to ensure the Supervisor saw the email and had any/all information they needed to make a decision. After also seeing the emotional toll this whole ordeal was taking on me, they suggested I step away for a moment to grab a drink/bite to eat and promised to call as soon as they heard from the Supervisor. Thirty minutes later, Francis called, and it was decided that they would stop the original check and reissue. Sheila Blue and Francis Fierro, you both are true examples of going above and beyond for your customers and I am FOREVER grateful!”

“They have been professional and very accommodating during this pandemic. When I needed a notary it was very easy to call them and make an appointment. I have never had any issues with banking with them either.”

“Mike is the best associate at this bank!!!Today is January 11th, I went to PNC to get money out of the atm but of course it was out of service. So went to get in line and of course it was wrapped around the building, so annoying they don’t have a drive through atm. But the reason I am leaving a review is because we haven’t received our checks we ordered because of the holiday and influx with deliveries. PNC has an associate there name Mike that I spoke with. He figured out everything for me. Fixed everything. Was such a pleasure to talk to on the phone. Great customer service. Friendly,kind, and professional. Made that phone call way easier than any phone call I have ever made. He deserves a raise. Or bonus. Thanks again Mile for your help!”

“I have been using this branch for a year now and I am extremely happy with my experience! The staff are very friendly and helpful. They take the time to answer my questions and will call the helpline if they don’t know the answer. I had a Bank of America account for 10 years and I never felt welcome there so I closed my accounts and will be using Chase from here on out!”

“Fast paced, especially with all tellers open and all around great atmosphere when I go in there... Always smiling and laughing with the customers. I couldn't ask for any more than what I already see from them!!!!.... Thank you SunTrust Prince Frederick!!❤❤❤”