“I visited the store on May 18, 2023, @ 8:37 pm. I had the most courteous cashier ever. He was so lovely, professional and offered to help me with my bags. I should've asked his name. I hope management treats him with respect and dignity as he displayed. I will never forget the pleasant interaction.”
“Even though I live on the opposite side of Liberty Road, directly behind the Royal Farms (which is directly across from this 711, and also- which would not require for me to have to sit and wait at the stoplight), I bypass Royal Farms every time and opt to wait the additional time required for the stoplight to change to come across the street to this 711. I am loyally devoted to this 711 for 20+ years now. Over the years, I have gotten to know the female Middle Eastern owner whom, regardless of what kind of day she is having or her mood at the moment, will ALWAYS greet me with a big, authentic and warm smile, and strikes up a friendly conversation.
Currently (October 2025), there seems to be 3 primary staff persons; the owner, a young Middle Eastern male in his twenties (who works from 6AM-6PM), and an overnight Middle Eastern male, also in his twenties, who works from 6PM-6AM). This is the BEST STAFF , collectively, that I’ve ever gotten to know at this location.
Both young men are extremely friendly, warm, hardworking, always greet me with smiles, and just like the owner- always strike up a friendly conversation. They remember and value me as a customer ; Upon seeing me walk inside the store, all 3 of them will immediately turn around and grab 2 packs of my brand/type of cigarettes, having remembered that I typically always come and buy 2 packs of Newport Red 100’s.
The fresh food is always fresh and there is always a variety of options available to choose from. The store is always extremely clean. The friendliness and personal touches that the 3 current staff members present with each day, has motivated me to remain loyal to this store, and in doing so, bypass and drive right past the Royal Farms directly across the street to come here to 711. Thank you for demonstrating excellent customer service!”
“Solid 7-11, there's one clerk (black guy, very friendly) here who gave me a free sandwich one time since they had just recently started selling that new item. Parking lot sucks tho.”
“I want to take a moment to share my experience at Royal Farms, specifically regarding an incident I had in the store. After filing an online complaint, I was pleasantly surprised when Brian, the store manager, called me the very next morning. We had a constructive conversation about my issue, and he explained the process thoroughly.
I realized I was 100% wrong in my assessment of the situation, and I'm so grateful Brian reached out to clarify things. Customer service is very important to me, and it's clear that customer satisfaction is just as important to Brian. Great job, Brian! Royal Farms has a true winner in you.”
“It was a dark skin young guy at the front register working today 10/28/23. Me and my daughter are both sick and I was running around trying to find a humidifier and I was stressed out to the max and when I got to the register he was so kind that I forgot that I was in distress lol my daughter sneezed 50 times and he grabbed her some tissue which may be small to some but huge to me. That interaction made my day alot better”
“Karlee, was beyond amazing. She made great recommendations and introduced me to some new favorites. Amazing personality, energy and always down to make sure you are well pleased.
5/5 for sure,
Thank you Karlee”