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8:30AM - 1PM 2 - 5PM
10421 Stevenson Rd, Stevenson
Post Offices
“After having our passport appointments canceled 3(!) separate times at another location, we came in to our passport appointment at Stevenson Post Office (PO) quite pessimistic. It's only a shame we didn't try booking here sooner! Eric and the Stevenson PO crew were thoroughly courteous, patient, and efficient. Thank you! Wish we could give you folks more than 5 ?!”
“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
“The staff at this particular branch doesn't receive nearly enough credit for handling all of the nut jobs and trashy, hateful customers who do business here. The staff are always kind, professional, and helpful and treat the most difficult customers with dignity and respect.”
8:30AM - 5PM
3000 Gamber Rd Ste 13, Finksburg
Post Offices
“Without a doubt, my favorite Post Office in the area! All the folks that work here are always very courteous, knowledgeable and helpful. I've shipped thousands of packages out of this office over the years and will keep coming back for the great service! Really can't say enough good things about the staff, would give more than 5 stars if I could.”
8:30AM - 5PM
10805 Birmingham Way Ste 25, Woodstock
Post Offices
“Mrz. Christine always lends her ear and gives me pep talks, consoling me, encouraging me that I can make it through my dilemma, she’s an Angel, she’s a rose in a sea of thorns, one of the most polite and humble and caring woman that I ever met. I have no biases against anyone, and she’s not biased towards anyone either, because Christine talks to everyone the same like a genuine human person to another genuine human person. I have to for shame these 4 of 1 star reviews because I have a educated guess is that those guests claims are dishonest because I am certain those customers had a higher paying career that could have influenced the 1 star posts, I’m more humble than them, and I have so much empathy, and I am not pompous. Ms. Farrah is so amazing, she likes to help every customer, when I am there with her I like to rotate the other customers first before trading quarters for dollars because they say they’re always low on change, so I remain polite enough to walk again to the back of the line so that I don’t mess with other customers daily errands. I enjoy how patience Mrz. Christine has, and I always notice how nice her earrings look when she wears some. Christine and Reba almost use this one particular line, usually on a customer about to leave to do other stuff, she’s a sweetie.”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
10AM - 1:30PM 2:30 - 4:30PM
1908 N Ellamont St, Baltimore
Post Offices
“This post office (likely many others) get the hate because people typically review after bad results. I get that, annoying experieces stink.
However most don't bother with compliments as good service is overlooked. Today, I needed a critical certified letter, late for delivery. The teller was very helpful and found my letter. So Iam happy to give the Ellamont post office some love ?”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
10AM - 4:30PM
2401 Liberty Heights Ave, Baltimore
Post Offices
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
“I was at the post office today because the package i was supposed to receive it never did. Ms.Justice White did above and beyond to give me updates of the package. Thank you for your kindness and your help i was able to get refund. All the staff that work at this location when i was there they are friendly easy to communicate with. Thank you all!!!”
10AM - 1:30PM 2:30 - 5PM
2401 Ashton St, Baltimore
Post Offices
“Just wish their shipping supply is stocked. Other than that cool post office that was going to get closed down but the neighborhood bond together to keep open. 4 stars because nothing is perfect”
“Open past noon every day including weekends. Sunday is sacred. Yes. But thank you for your convenience, service and all. Plus a kind lady outside helped me. She was really nice. And the parking is vast and easy. The location is ideal as there are many worthwhile nearby places to go. St Charles Catholic Church is right at the end of the block. Great. God bless.”
“I appreciated the nice rep there who informed me that I had used the wrong envelopes for Priority mail (I had prepaid for Priority mail, but had used Express mail envelopes). I am thankful that she pointed that out- saving me time and money. And now I also know the difference and need to pay attention. Thank you!”
“This was resolved. They usually are able and willing to resolve any issues.
My carrier pretty much refuses to deliver my license to my address. 3 times MVA has sent me my license and they keep sending it back saying I don’t live at the address. But every time I check my mailbox there is junk mail in there, bills, packages, etc. But anything from MVA? They refuse to deliver it. And when I call them they are no help!”
10AM - 2PM 3 - 4PM
340 S Loudon Ave, Baltimore
Post Offices
“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
“I can't say enough about this PO - large and we'll-maintained with super convienient 24-self service. You can buy postage, send packages with postage purchase - it was a life safer. Most of my day was wasted, driving to two other PO that are worthless for after hours service. USPS Windsor Mill came through. I am very pleased. A+”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
“I never have had a problem
Mail delivered everyday around same time packages aren’t dented up or randomly thrown behind my house I also love the informed delivery so I know which packages to look out for five stars in my book.”
“Little bit slow customer processing time but otherwise, very polite employees. I spoke with many of the staff members recently, and all of them were professional, patient, polite, helpful and friendly. The office is clean, parking lot is large and comfortable.”
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“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”