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“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
8:30AM - 1PM 2 - 5PM
10421 Stevenson Road, Stevenson
Post Offices
“After a bunch of issues at a different acceptance facility,that said they took care of the paperwork when I called ahead of time but didn't. I decided to go to the Post office and Eric was super helpful, Tuesday they have Walk in times. I am super thankful for Eric's help.”
“I don’t remember who my postal representative was, however, she was a lovely young lady and I had fantastic customer service. This is my first time coming to this post office and it was a wonderful experience. When I’m up in Towson visiting my boyfriend, I will utilize the post office is over here to send some stuff out to friends and family. When I’m back in Catonsville, where I live, I tend to go to the Arbutus USPS because the people in the Catonsville office are the pits! I avoid that place like the plague.
Fantastic little spot and fantastic Support. I will be back to ship out packages again. Thank you for everything! I had a wonderful experience and I appreciate that.”
9AM - 12PM 1 - 5PM
2 Railroad Ave, Glyndon
Post Offices
“Came in for my passport appointment and it went amazingg, Thomas was at the front counter and he was very informative and nice, Ronney took my photo and he was very sweet and informative as well! I was little nervous at first, but both of their demeanors and helpfulness put me at ease :).
If you’re looking to have a smooth, chill and stress free experience at a USPS location, then I highly recommend coming here 😁!”
“Came in close to closing time and was immediately helped, and staff member helped me re-package an item on the spot to save me money and get it done! I've never heard such helpful service”
“I've lived in the area almost three years and everyone I've encountered at this office has been helpful and friendly. I like the small town feel of this office. I don't hesitate when I need to go there for anything.”
8:30AM - 5PM
10805 Birmingham Way #25, Woodstock
Post Offices
“This is my go to post office. I adore Ms. Christine! She always looks out for me, making sure my transactions are completed accurately and efficiently. But above that, she genuinely cares and I enjoy our chats!”
“I have experienced some ineffective/rude staff here in the past so began driving out of my way to go to the Simpsonville PO instead (they're awesome). In the last year I've come back and discovered that Nick is great at his job. When he is behind the counter, I know things will go smoothly. Kudos for bringing me back to my local PO.”
9AM - 2PM 3:15 - 5PM
732 Deepdene Road, Baltimore
Post Offices
“I love this post office! Quick service, friendly interactions, it’s perfect! I couldn’t recommend stopping here over any other one in the Baltimore area!”
“Always a good and easy experience. It’s funny because the same 3 people are always working but consistently professional even when I see them dealing with difficult/rude people”
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
2:15 - 5PM 9AM - 1PM
919 W 34th St, Baltimore
Post Offices
“Wow The service I received at this Post Office from Service rep Destiny was amazing and so helpful 87+ years ago old I am really thankful for her help with a pkg that I was trying to return”
9AM - 2PM 3 - 5PM
130 North Greene Street, Baltimore
Post Offices
“Five stars for the women working there today. She was helpful and patient and explained everything to me as I had no idea how to send my letter. The post office was empty, and the wait was short. Everything I needed was provided to me.”
10AM - 4:30PM
3500 Dolfield Ave, Baltimore
Post Offices
“I had VERY fast, efficient service getting my passport, and getting a PO box as well. The few times I have gone in and there was a bit of a line, it moved quickly. The workers are polite and friendly.”
“Thankfully the wait time for counter assistance is much shorter than it used to be. The Postal workers are efficient and helpful. And there are plenty of parking spaces available.”
10AM - 1:30PM 2:30 - 5PM
2401 Ashton Street, Baltimore
Post Offices
“Understaffed the post offices are but highly appreciate it. Getting a lot of things done changes of address city and packages you can even get money orders there too. I do give a lot of credit and thanks for they put up with a lot of crap daily aiming to make sure you get what you need delivered and received. Their functions are highly benefited for our life. ?”
9AM - 5PM
1500 Cherry Hill Road, Baltimore
Post Offices
“It’s important to know. This location is not for regular customers. There is NO Customer service here. This is not a post office. This is a carriers annex. All they do is deliver mail.”
10AM - 1:30PM 2:30 - 4:30PM
1908 North Ellamont Street, Baltimore
Post Offices
“This post office (likely many others) get the hate because people typically review after bad results. I get that, annoying experieces stink.
However most don't bother with compliments as good service is overlooked. Today, I needed a critical certified letter, late for delivery. The teller was very helpful and found my letter. So Iam happy to give the Ellamont post office some love ?”
8:30AM - 5PM
515 South Camp Meade Road, Linthicum Heights
Post Offices
“Went to another post office that couldn't stamp a self address return envelope so this post office took care of it issued a money order and sent my express letter friend ly and helpful was the gentleman who provided the service as I also observed him being helpful to other customers. There were several bad reviews but I didn't see anything wrong with this post office.”
“I had a the pleasure of working with Maria. Prior to me, a male customer was extremely rude and attempted to pick a fight many times. So much so, that another customer had to tell him to leave her alone. She was professional, courteous, and patient the entire exchange with this customer, and had to repeat steps many times, that he could take. Kudos to her and she def needs recognition for a job well done.”
“Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!”
10AM - 4:30PM
3500 Dolfield Avenue, Baltimore
Post Offices
“I was at the post office today because the package i was supposed to receive it never did. Ms.Justice White did above and beyond to give me updates of the package. Thank you for your kindness and your help i was able to get refund. All the staff that work at this location when i was there they are friendly easy to communicate with. Thank you all!!!”
“Excellent service from All staff. The lady that does the passports is very nice and explains the process. You can do it all right there and she does an Excellent job. Thank you!!!”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“Exceptional Service at This USPS Location!
My husband and I visited this post office for the first time today and had a wonderful experience. Despite there being only one clerk on duty, Mr. Timothy was incredibly kind, efficient, and clear throughout the entire process.
The post office itself was spacious, very clean, and well-organized — everything was neat with no clutter in sight. Mr. Timothy went above and beyond to make sure we felt welcomed. He kindly double-checked our forms, explained everything thoroughly, and made sure we understood the next steps to ensure a smooth process.
His professionalism and helpfulness truly stood out, and we left feeling grateful for such a positive experience. We really appreciated his time and care, and I just had to leave a review to recognize his outstanding service!”
“I moved to Mt. Washington from another part of Baltimore County and find it hard to believe the terrible reviews. I have gone to the Post Office several times and have had nothing but positive experiences.”
10AM - 2PM 3 - 4PM
340 South Loudon Avenue, Baltimore
Post Offices
“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
10AM - 4PM
1826 Pennsylvania Avenue, Baltimore
Post Offices
“I use the U.S. Postal Service at least several times per week. Occasionally, I use Window services for purchasing postage stamps and or money orders. The staff has always been friendly, courteous, and efficient”
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“The staff in this facility near Rolling Road in Widsor Mill made my day. The staff were incredibly friendly, courteous and helpful. People were walking away with a smile. That experience lifted my whole day. I was having a rough time with health and their kindness honestly helped me get through the day.”