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“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
“It's actually in Executive Plaza II, on the Lower Level. It's a contracted office that doesn't seem to have the full options of a regular office (only had a couple of priority mailer sizes, not the one I was looking for.) The gentleman there told me they don't do international shipping either. Also worth noting that they are CASH ONLY, no credit or debit. Nice people, though.”
2 - 5PM 8:30AM - 1PM
10421 Stevenson Rd, Stevenson
Post Offices
“Great for passports - Staff was Friendly. A breath of fresh air after Bedford and Mount Washington - which are both complete jokes. 2.2 Star on those for a reason - Cancellations without even contacting us. Showed up with Newborn and toddler to be told it was cancelled - RIDICULOUS! Stevenson was great! thank you!”
9AM - 12PM 1 - 5PM
2 Railroad Ave, Glyndon
Post Offices
“I love this postal service location. Its small but the ladies there are wonderful. Cindy is the sweetest and has helped me out so many times no matter how many questions I have. I started a small business for the first time this past year after just moving to this state and Cindy and Stacey have helped me tremendously with all the details of shipping. Could not have done was well as I did this year without their help.”
10AM - 4:30PM
2401 Liberty Heights Ave, Baltimore
Post Offices
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
8:30AM - 5PM
3000 Gamber Rd Ste 13, Finksburg
Post Offices
“I came to get my kids passport done today. And the Mrs.Burke was the nicest person ever. She helped us with our application and was the easiest receptionist I’ve ever had in my life. 100% recommend this place if you are getting your passport.”
8:30AM - 5PM
10805 Birmingham Way Ste 25, Woodstock
Post Offices
“The Catonsville Post Office is my local post office so I have used it frequently. This post office gets very busy and there is usually a long line to wait for counter service. They do have a drop bin now for prepaid packages so you don't have to wait in line any longer to just drop off prepaid packages. The ladies that work here are very nice. I have however had a mishap with one of the ladies where she insisted that she could stack up all of my prepaid packages on the scale all at once and weigh them together. You definitely can't do this - I ended up going back and forth with customer service due to this to get the charges corrected. All of the other ladies have been awesome. The parking lot here is very small and tight. Be prepared to park on the street and walk a little bit to avoid the nearby street parking spots that are metered.”
“I absolutely hate this post office. You can never reach anyone by phone and they are so nasty in person. However, I'd love to talk to a manager because my mail lady needs some serious recognition for her honesty and great attitude! She is always friendly and happy even in extreme weather. What she did today, made me realize there are still good honest hardworking people in this world. I'm not sure if any companies, especially the postal service, care about these types of things but if so please respond to this review so I can give my feedback”
3 - 4PM 10AM - 2PM
340 S Loudon Ave, Baltimore
Post Offices
“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
“My package was delivered due to an error on MY part. My carrier, a second carrier, 2 different postal clerks and 2 supervisors all went overboard to try to help me with this issue, resulting in my carrier knocking on my door the next day and handing me the package. Great customer service all around! Unfortunately, the national USPS web form for me to send kudos to the individual employees did not work so I was unable to send my thanks”
“So far so good. It's a busy location, but handled in stride, as long as you're tad-bit patient, it isn't too bad. At times there's need for coaxing and compromise. Best best, arrive outside peak rush hours and the place yours!”
“I completely enjoyed mailing my letters at this location today. The staff is very polite, friendly and quick. The treat each customer with respect. They truly try the best they can and it was a pleasure to witness. Thank you for all you do! Thank you for being open later on a Saturday!”
“Just got my two children passports at this location and it was incredibly smooth and the staff was wonderful and accommodating.Tips for making it smooth:-come with your application complete-bring cash to cover the costs.-bring original and copies of documents”
“I recently faced multiple issues, including a month-long delay in receiving my mail. However, I must commend Keisha for her outstanding customer service. Despite the challenges, she went above and beyond, demonstrating unwavering dedication and doing her best to resolve the issues. Her assistance deserves a 5-star rating, as she made a significant positive impact during a challenging time.”
2:30 - 5PM 10AM - 1:30PM
2401 Ashton St, Baltimore
Post Offices
“Just wish their shipping supply is stocked. Other than that cool post office that was going to get closed down but the neighborhood bond together to keep open. 4 stars because nothing is perfect”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
2:30 - 4:30PM 10AM - 1:30PM
1908 N Ellamont St, Baltimore
Post Offices
“Donald is our regular carrier. Thank you for always being on time, your honest, your respectful, none of the mail goes missing, and we love you and appreciate you. The days you aren't here, we know. Integrity is what you do when no one is looking, and he's got it.”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
“They got me in right before close without making a big fuss lol. I can appreciate that and the cool, down to earth exchange plus a tip on how I can save money. Overall , I was in and out and I experienced great customer service.”
“Little bit slow customer processing time but otherwise, very polite employees. I spoke with many of the staff members recently, and all of them were professional, patient, polite, helpful and friendly. The office is clean, parking lot is large and comfortable.”
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“I was at this USPS location today . MS . DIANA was kind and pleasant assisting me thru the whole process shipping a personal item to Las Vegas Nevada . She’s the best . Keep up the good work and Goodluck to you MS. DIANAGeline”