Building Materials near Reisterstown, MD

“I have not dealt with RLC for many years. I will say that they were very reliable and responsible when I built my house. Additionally the quality of their lumber products was excellent, although slightly more costly, but you get what you pay for. Would I go back ? Yes, if I had a major project that I needed serious quality materials,I would!”

“Had a good experience here. Needed some lumber for my Deck rebuild that Home Depot and Lowe's did not have. Pikeville Lumber had the exact length and type I needed.”

“Oh wow, I'm really surprised by these low reviews. I felt I had to write a review based on the great customer service I received while there. This store is near my partners home. It was my first time here and..... well, sometimes stores have the same layout and sometimes they don't. I felt this was the first time at Lowes I felt the employees were seeking out people to help. I was standing in the lane thinking through my list when a young man (employee) asked me if I needed help. At that time I didn't, but a few minutes later I did. I sought him out and he pointed me in the right direction. Later a woman saw that I was lost (you know that look you get when you're trying to figure out how to find what you're looking for) and asked how she could help. She too pointed me in the right direction.Lastly, I needed top soil, but the garden center was empty. I saw the pallets sitting in the parking lot and asked an employee out there for help. I got my top soil. So yeah....... I had a good experience. Of course I left with more than I needed, but..... who doesn't.”

“We are regular customers at the Home Depot is Westminster MD, and we have found the customer service her to be very good in general. However, when we tried to get an estimate for installing a backsplash in our kitchen, we had a very difficult time getting anyone to help us. Phone calls to the store were routed all over the place, and nobody seemed to have any suggestions of who we were supposed to talk with. Even at store level, we were told we had to get a whole kitchen remodel, if we wanted a backsplash installed. There was one bright spot in our experience. Nanette was amazing. We just happened to see her working at her desk and explained our issue. She immediately took ownership of the situation and got us scheduled for an estimate. She was the only one of a half dozen other employees that took an interest in us. Nanette, thank you for going above and beyond to help us out. Your co-workers should be looking up to you as an example or what customer service should look like!”

“By FAR, my favorite HD location. They ALWAYS have plenty of everything. The staff (everyone) is knowledgeable. When someone doesn't know the answer, they find someone who does and that person educates us all (staff and customer). They have a very friendly and team oriented spirit at this store. The other HD's should take note.”