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“I just realized this spring that they have beautiful flowers for your garden....as well as this summer I purchased tubes for my son's bike when he had a flat, and dog food when I didn't want to run to Walmart that night and ran out. They carry so many more items than I/you could probably imagine. I was pleasantly surprised.”
“Tremendous customer service. I had to return a hot water heater, and the manufacturer (lifetime manufacturer warrant) couldn’t be reached. Customer service very patiently spent over an hour working out all the details. Extremely nice employees!!”
“I love this store and the products they sell. They are very good for keeping the store stocked for the most part but lately I have been trying to find some stuff that's been out of stock. Hopefully supply chain issues will be fixed soon.”
“Tremendous customer service. I had to return a hot water heater, and the manufacturer (lifetime manufacturer warrant) couldn’t be reached. Customer service very patiently spent over an hour working out all the details. Extremely nice employees!!”
“We have been getting our farm supplies & animal feed here for 25 years. The owners are great people, always willing to help and find you the items you need. Huge supporters of youth & 4H.”
“Couldn't find the snow shovels today. New staff tonight. Very helpful. Found the snow shovels. Also picked up an ordered door. Staff found the door and brought it to the truck within 5 minutes. Assisted loading.”
“This place is great, ghe mobile app is greatly improved to where you dont need an associate to help you find items(mostly). My one complaint is i wish the cashiers would at least asl if you want a reciept emailed instead of automatically hitting print. Its incoveniemt to be holding onto fading reciepts in the off chance you meed to return am item.”
“This is one Busy Store, I’m was able to find everything that I was looking for. ASM Marlon, CXM Sam and ASM Jamie are Phenomenal, they all go out of their way to help you and make sure you leave happy. ASM Jamie should be Promoted to Store Manager, that Girl knows her stuff, she is always very Polite, Happy and my Gawd she works her tail off and takes care of the Customers and her associates. CXM Sam goes above and beyond as well for his customers and Associates, he like ASM Jamie, will stay way past their scheduled shifts to help their customers and Associates. ASM is a hard worker, always has a great attitude and will do anything and everything it takes to take care of his customers and associates. ASM Shawn has an Attitude problem and will chew and cuss out department supervisors and associates while they are on the floor.”
“I couldn't recommend these folks highly enough. They are kind generous, knowledgable and go above and beyond the call of duty to find things that are difficult to find and to be helpful even to the little guy!”
“I had an annoyingly slow drain in my tub and a friend recommended I rent one of those powerful drain snakes. When I went to pick up 2 young ladies in rental dept ask me a few questions and warned me if I had an old home it could crack my pipes. They suggested I try this manual snake with a nylon end in combination with Zep clog removal. They probably saved me thousands of dollars. I can't thank those young ladies enough. My tub is draining perfectly now and no more pooling. I usually get very little help there but Great service from them!”
“I was at the Frederick, MD location yesterday, customer service was excellent as usual. I got my parts & was on my way in short order. One troubling thing I noticed was myself & the other half dozen or so customers were all wearing face masks as required by State of Maryland but none of the 3 employees working there were wearing masks. There's no sign on the door to remind folks to wear a mask. I have dealt with Tipco for many years, I really expected the staff to be more professional on that point.”
“We visited this store on 10/22/2023. It was the most pleasurable experience that i have encountered. MARLAYA was spectacular. She was very helpful and friendly. The level of professionalism that she displayed was simply amazing. I would highly recommend a promotion/raise for her. Anneliese (Supervisor) was very appreciative of my comments to her about MARLAYA. When leaving, SEMIRA was very helpful as well when she initially assisted us with MARLAYA. We were elated when we reached the cash register to check out where we encountered TYNEARA. She was very kind as well. The Super Customer Service that was given to us should be awarded due to the fact that it is very rare to find such a service. I would highly recommend this location in Randallstown, Maryland to all of my friends and family.”
“I was so delighted to had met Julian S at the paint department at the Home Depot - Owings Mills, MD. He was very knowledgeable and patient as he explained to me the various types, qualities and finishings of interior paints. He certainly made it easier as it was my first experience buying paint and I was feeling intimidated not knowing how to choose. Julian answered all the questions a rookie could have and he also helped me understand a balance color scheme.I left happy with my buckets of the top of the line BEHR Dynasty One Coat Satin paints. Thanks so much Julian S!Vicky Jimenez”
“Has everything you need at a Home Depot. Big fan of the oops paint station if you like to do projects. They also have great options in the garden section. For some reason, the Home Depot bathroom is always perfect. I respect it. I needed wet/dry sandpaper and they had it!”
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“Jessica is best of the best ✅✅✅✅✅⭐⭐⭐⭐⭐ , always helpful ! Always smile ! She do her best always , make sure you not lose her at that store ! ⭐⭐⭐⭐⭐”