Advance Auto Parts, located at 15136a Frederick Rd in Rockville, is known for its helpful staff and a wide range of automotive aftermarket products. Customers appreciate the free store services offered, such as battery testing, engine code scanning, and wiper installations with purchase. The store features trusted brands like FRAM, Carquest, and DieHard® batteries. Many reviews highlight the excellent customer service; staff members are described as patient, polite, and knowledgeable, often going the extra mile to assist customers. However, some customers have expressed frustration with the return policy on tools, indicating that it may not be as flexible as desired. Overall, shoppers have had positive experiences, noting that the service provided is often better than other local auto parts stores. Customers are encouraged to sign up for the Speed Perks loyalty program to earn discounts on store items and gas.
Rosa greeted me as I came in. Also helped me out with my online order which was giving me trouble. I really appreciate the customer service which Rosa provided.She was friendly, patient and professional.
May 2026
Gabriel at the 15136a Frederick Rd location was super helpful with picking and installing the right battery upgrade for my mom's Honda HR-V.
February 2026
Nice place with good staff with all stuff for vehicles
