Chase Bank
BanksHours:
12097 Rockville Pike, Rockville MD 20852 Hours
About Chase Bank
Chase Bank is a good functional bank with all the required services. The staff are generally very helpful, friendly, and knowledgeable of banking procedures, often going above and beyond to assist. Customers report not having to stand in line or wait long for assistance. The experience is typically smooth and stress-free, with staff taking extra time to explain details. However, some reviews note that not all employees are very professional, citing instances where appointments were not properly managed without prior notification. Overall, it is a helpful location for both everyday banking and specific applications.
Most Recent Reviews
June 2026
Super pleasant banking experience, one of the most pleasant we have ever had. The space was pleasant silent and comfortable. Chloe was extremely knowledgeable, efficient, thorough and patient with us. She dedicated 2 hours of her time to help us with multiple tedious banking requests.
January 2026
Im a highschool student doing research for a project and the staff were very friendly and answered all our questions. Fatima Bermudez was very helpful and friendly.
January 2026
I’m a high school student who is researching this company. This location was very helpful, they answered my questions, allowed me to take a picture, and gave me a calendar. Fatima Bermudez was very helpful!
More Comments(40)
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