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“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“I had an outstanding experience opening a new account at this branch. Cameron and Ligia were friendly, professional, and went out of their way to ensure everything went smoothly. Truly appreciated their exceptional support!”
9AM - 5PM
15901 Frederick Rd #100, Rockville
Banks
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“Thomas is knowledgeable and always has an answer for our question. We have worked with Thomas for few years and highly recommend him to all mortgage brokers who need supports or guidance on compliance.”
9AM - 4PM
11800 Rockville Pike, Rockville
Banks
“I had a wonderful experience at Bank of America while setting up my new account. Benite Amani was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything carefully and made us feel very comfortable and welcome. Her professionalism and positive attitude truly made a difference. I really appreciate all of her help and would highly recommend her to anyone visiting the branch. Thank you again, Benite!”
10AM - 6PM
822 Rockville Pike, Rockville
Banks
“Mira is the best! We had a problem at another branch and she took care of us immediately. She was super professional, courteous and kind. If you bank with Citibank in the area, this is the best branch to go to.”
“Very helpful branch. I was in traffic racing to get to the bank before they closed. I was late but they were still willing to help me even though I arrived after they closed. Thank you”
“The people who work at this office are amazing—kind, friendly, and always ready to help. Especially Christine and Aileen. As someone who had just arrived in the U.S., they helped me with everything related to banking and opening my first account. Christine is always attentive and even anticipates what I might need before I ask. There are no words to fully express how grateful I am for their work and service.”
“After waiting for an hour at the Silver Spring PNC bank, where I was never serviced I then made an appointment online for the next day which they canceled that morning!! I was very frustrated and decided to try a different location for my wire transfer. I walked into the Rockville location and Jovanka Kelbaugh greeted me and said of course she could help me right away. She was kind, efficient, friendly and helped me with everything that I needed! I will go to WHICHEVER location she is working from now on!!! I was ready to terminate my relationship with PNC but she redeemed the bank’s image in my decision!”
“I have the pleasure of working with one of the most professional and knowledgable and efficient bank senior relationship banker at M&T bank Mr. Raymond Hart is without the doubt the most wonderful and accommodating bank representative I have ever had the pleasure of having bank experience with.
I would give Mr. Hart a 10 star.
Shahla Blackmon”
“PNC Bank continues to impress with its outstanding customer service. I would like to thank the branch manager and Mr. Gino for their exceptional hospitality and professionalism. Truly a wonderful experience.”
“I recently opened a business account here, its local and convenient to my workplace. The team there are truly great, so helpful and accommodating. The follow up as I was sorting out the mobile deposit and e banking was excellent. So good to find a local business that is doing a great job.”
“Thank you Anthony for handling my issue timely and with the utmost level of respect and integrity.
I recommend Anthony as your personal banker because he will listen to your needs and give you the correct products for your situation, not to line his pocket”
“I made a deposit of $1000 into my trading account and with the help of Mrs. Kelly Robert i was able to earn $12,400 in just one week. Don't miss out to contact her now that the stock market is moving and highly profitable”
“Super pleasant banking experience, one of the most pleasant we have ever had. The space was pleasant silent and comfortable. Chloe was extremely knowledgeable, efficient, thorough and patient with us. She dedicated 2 hours of her time to help us with multiple tedious banking requests.”
9AM - 5PM
12099 Rockville Pike, Rockville
Banks
“I went there before 2 days
Its ok for the services
There is viviana i dont know if i wrote the right name of that girl she work there she help and try to be very nice.”
“I came in to the Falls Grove location to open a business account with Atlantic in Rockville, and the staff was very attentive, resourceful and polite. The first lady I encounter at the front desk kindly introduced me to the branch President, Abdoulie Drammeh who then kindly transitioned me to the banker that would assist me in my dealings.
My banker was Ms Jessica Villavicencio. She was absolutely terrific! She took her time to make sure that my information was input in the system with accuracy so that there were no mistakes while delighting me with common small talk to make my visit feel as if I were discussing business with my favorite family member. This is what is necessary when establishing a relationship with an institution. Thank you Jessica and the staff at Atlantic for helping Hardie Haul Transport LLC advance to a better, financially equipped future!”
“Best bank EVER! Checking interest rate is fantastic and the staff are the absolute best! I love that the tellers call me by name right when I come through the door. A true hometown bank!”
“Great branch to visit for NASA FCU members. There's an outdoor ATM. The staff is uniformly friendly and helpful. Parking is ample, including two handicap spaces right in front of the door. Free, heavy duty coin counter in the lobby. I've never seen it crowded and seldom have to wait for a teller.”
“I could not be happier with the service from the Rockville branch of United Bank. After the passing of my mother, Lourdes (assistant branch manager) went above and beyond during such a dark and devastating time for my family and I.
I’ve never looked back after speaking with Lourdes, despite living about 35 minutes away from the branch if that tells you anything! The Rockville branch in particular truly values personal relationships and the care and attention in every interaction and transaction is sincere and heartfelt.
I’ll always remain grateful to Lourdes for her kindness to a stranger during such a dark time. Lourdes was a tremendous support and wealth of knowledge but most importantly empathetic and patient. Thank you again Lourdes!!!”
“I'm writing because I had a uniquely wonderful experience working with Kabalissa recently. She was warm, and friendly, but most importantly she was authentic and respectful.I felt like this bank really does respect freedom and treated me like a human being! It was really refreshing in today's world where it can feel like you're just talking to people whose behavior feels mechanistic and robotic.I'm grateful for the experience and wanted to share so she can be recognized and appreciated. I felt like my freedom was supported at this bank.Thanks,Chris”
“I don't know too much about banking but I was a little disappointed. I was cash deposited on that point and tried wire transfer to another bank in another State. The banker told me that she can't do that right away because of the post status. I have to go back to that bank again once it is clear. Very disappointment.”
9AM - 4PM
275 N Washington St Suite A, Rockville
Banks
“Ms Annie Hung provided outstanding service helping us with our account and made the entire process smooth. She was very patient, professional, and a pleasure to work with.”
9AM - 5PM
20 Courthouse Sq STE 101, Rockville
Banks
“Barmore provided great customer service and was very knowledgeable. He answered all of my questions regarding my account and ensured everything was clear before I left. I had a great experience at this location.”
“Great location and customer service. They really are over the top nice here at this location! I'd like to thank Augustina for taking the time to help me with service charges I had questions about. Many, many thanks!”
“’ve had a great experience with PenFed Credit Union, especially at their local branch. The staff there are friendly, professional, and always willing to help. Between the excellent in-person service and easy-to-use online banking, it’s been a very reliable and customer-focused bank.”
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“I had the pleasure of speaking with Jim Jackson, a lending advisor. Jim was extremely knowledgeable and helpful. I don’t know much about loans but he was extremely patient and explained the different types of loans I could get to consolidate debt. I was on the phone with him for roughly 40 to 45 minutes and I never felt rushed and he made sure I understood exactly what I was looking for. His service was incredible. I had just come off a phone call for the same reason with Navy Federal credit Union and the woman I spoke to was not knowledgeable whatsoever. there were long, awkward pauses, and she never gave me advice regarding how to go about tackling my debt. I had basic questions and she kept telling me to hold… to the point I got annoyed and told her I would google it myself! The service was literally night and day. Thank you Jim, you are great at what you do and because of that NIHFCU now has a new loan customer. Thank you!”