TD Bank is a financial institution that has received mixed reviews from its customers. While some have had positive experiences, such as feeling welcomed and assisted by kind and helpful staff, others have expressed disappointment with changes in hours and service quality. Customers have noted that the bank's employees are generally friendly, respectful, and attentive, making the overall experience comfortable. One customer even described the service as "excellent," stating that their work was completed within 30 minutes. However, some customers have reported encountering longer wait times and feeling that their needs were not addressed promptly. Despite these concerns, the bank has been praised for acknowledging customers and checking on them during longer wait periods. Overall, the reviews suggest that TD Bank's service quality can vary, with some customers having very positive experiences, while others have faced challenges. The bank seems to be making efforts to improve its customer service and address any issues that arise.
Great bank with great service and employees plus an easy to use app for online banking.
July 2024
Hiba was very kind and welcoming. Looking for things to help with, asked helpful questions, and made a normal interaction feel very positive and warming to the heart. They are very good at what they do.
Kind regards
March 2020
This was my favorite branch until they recently changed staff. The short white lady, in particular, is extremely rude; She tries to outsmart customers, and she likes to have the last word. Even though I live right across the street, I will no longer be going to this location for service.
