Mr. Tire Auto Service Centers provide dealer-quality auto maintenance and repair services. Customers report great, friendly, and kind service from the expert technicians. The business offers comprehensive automotive care, including tire changes with top-quality brands, vehicle inspections, installations, repairs, and check engine services. They also assist with roadside assistance and towing. Reviews highlight efficient help in urgent situations, such as fixing a lost wheel, repairing a leaking tire quickly, or addressing a flat tire the same day. The staff is noted for being patient, helpful, and polite, taking time to explain issues and next steps clearly. They provide realistic quotes, work with customers on a budget, and discuss options like road hazard coverage for safety and peace of mind. The service is described as reliable, with receipts matching original quotes and all requested work completed thoroughly. Customers feel safe and relieved after their visits, often becoming repeat clients. The team is commended for excellent customer service, even when busy, ensuring clients get back on the road promptly.
I received excellence customer service from this Mr. Tire location (Rockville, MD).
July 2026
Wait time was too long. I was told 45-60 minutes, but it took way more than an hour. The waiting room was inadequate. Few seats, too warm. Not much courtesy.
July 2026
This store is a great resource for tires. I have been buying tires here for decades. They are fair, honest and reasonably priced.
