U-Haul Moving & Storage at Randolph Rd offers a variety of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the business for its helpful and courteous staff, noting that they provide excellent customer service. Many reviews highlight quick and efficient service, with smooth check-ins and easy trailer hookups. However, some experiences with the return process have been mixed, with reports of disorganization and a lack of guidance during drop-offs. Fortunately, the management is responsive, as evidenced by quick resolutions to billing disputes. Overall, customers appreciate the well-run operations and the professionalism of the team, making moving more manageable and stress-free.
Fast check in, seamless return. Affordable rent overall, no frills process. Van was a bit dirty (dust mostly), but nothing major. Highly recommend.
July 2025
The front desk staff was very helpful and efficient. The return was very quick as well.
August 2024
Well run business. Staff is helpful and courteous and trucks are in good shape. Today, Tony, a sales representative, was particularly helpful and professional.
