“This is THE BEST storage facility and related service we’ve ever experienced. Chris and Jenish were helpful, patient, informative and friendly. The prices are fair for the area and the facility is clean and secure. There is nothing more we could ask for and I will recommend this location to everyone who asks. Thanks guys for making one thing in our hectic lives seamless!”
“The top notch crew of Bill, Ana, CarlosP., Toivo, and Tyler did an Herculean effort on an unexpected last minute move, when the movers originally hired failed us. We are extremely grateful for their professionalism, patience and 100% damage free.”
“Lilly was so so helpful and made my stay feel like I wanted to come back again. I will recommend ExtraSpace because of Lilly and the entire staff. Location was great as well. JF”
“I was really satisfied with the customer service during my recent move in. Jason was very helpful and nice. I had an issue with the unit I moved into and he arranged for me to move into a new unit right then and there. Also, the property is very well kept up and modern. I would definitely recommend renting from them. A+++!!!”
“Eugene was incredibly helpful! I was hesitant about choosing the right storage unit size, but he made the entire process so easy and stress-free. He was patient, knowledgeable, and very kind while answering all 100 of my questions ?. His excellent customer service made a big difference, and I truly appreciated his help. I would definitely recommend this place to anyone looking for storage!”
“Ismail was able to get me setup with a new unit very quickly. Amazing customer service. Easy process. Highly recommended this location for your storage needs.”
“Manoj was absolutely amazing! We lost our keys and he was so helpful and had to cut the lock off! He did not shy away and came with the kindness of his heart & spent 20 minutes, making sure it was all set. I would recommend Manoj and this place to everyone!”
“This was my very first storage unit and the overall experience was excellent! The process was very simple, staff was great, and the cost was reasonable and met my needs. Also, using the app for access was super nice!”
Open 24 hours
12311 Parklawn Dr, Rockville
Self Storage
“When I went to the public storage of this location to get the rest of my belongings out of the storage nobody wasn't there. I was trying to put my code to open the door but unfortunately wasn't working so I had to wait for awhile. Me and the white guy had called customer service to figure it out what is going on. Finally Jason arrived as the storage manager had help me to fix the issue and I'm glad I got everything out of the storage before they bill me of the next payment. I want to say thank you Jason for all your help and you are amazing, very polite, helpful, and very professional.”
“Roberto and Rene were great. They did exactly what I asked them to do. They handled my items with great care. I would definitely use them again and recommend them with hesitation.”
“The representative was friendly both times I came. Van was clean and available as requested. Dennis M. was super helpful and professional. I was pleasantly surprised and happy to find this location and will definitely come back.”
Open 24 hours
15955 Frederick Rd, Rockville
Self Storage
“Had 2 movers help me load a uhaul and it was the best experience! Both were professional, efficient and knowledgeable. Also very affordable and on time! Can't recommend them enough!”
“Alex was amazing! He was more than just helpful — he treated us like friends, made us feel comfortable, and took the time to answer all of our questions. His friendly attitude and genuine care made the whole experience easy and stress-free. Highly recommend asking for Alex! ⭐⭐⭐⭐⭐”
“Giselle, mgr. was just great to work with. She is a very patient, pleasant, kind, and informative young lady. She explained all the questions we had before we asked them.”
“I like the online reservation but it did not allow me the option of using my own lock so I had to finish the registration in person. Also the unit I had reserved on line was not available at the same discounted online price. Once I went there in person, the registration process was swift and easy.”
“Young Mr. W is an excellent source of knowledge and experience in the Storage Industry. I feel comfortable and confident that my personal effects shall remain intact.”
“We've been working with this Penske location for over five years and would not go anywhere else. The team, specifically Felipe, Dilmer, and Mike are the best. The entire staff is great--these are just the people we see the most often. These rentals are well maintained and pricing is fair.”
“Frayan and Emily have excellent customer service skills. The units are clean and Frayan and Emily are always available to answer any questions about the units.
With gratitude
Sam and Mari”
“I had a refreshing experience with Self Storage Plus. We had some difficult times and drama after a family member passed away. Most companies would have used the opportunity to needle us with fine print, surprise fees and zero understanding of our situation. Self Storage Plus was very compassionate in dealing with us and I can't praise them enough for that.”
7AM - 8PM
12025 Parklawn Dr, Rockville
Self Storage
“Unfortunately parts for my hitch got delayed and I couldn't end up getting my hitch installed here, but everyone I spoke to was very friendly and informative. Let me know that I could cancel without fees, and gave me other options when the parts were delayed. Thanks for the help!”
“This was truly the BEST move we’ve experienced. Mardo and his team were incredibly professional, quick, and truly took care of us. We will recommend them to literally everyone we know!”