U-Haul Moving & Storage at Randolph Rd offers a variety of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the business for its helpful and courteous staff, noting that they provide excellent customer service. Many reviews highlight quick and efficient service, with smooth check-ins and easy trailer hookups. However, some experiences with the return process have been mixed, with reports of disorganization and a lack of guidance during drop-offs. Fortunately, the management is responsive, as evidenced by quick resolutions to billing disputes. Overall, customers appreciate the well-run operations and the professionalism of the team, making moving more manageable and stress-free.
I had a wonderful experience working with Jessica! She is amazing, super nice, knowledgable & very helpful. She made sure I find everything I need & recommended some great tapes & boxes. I highly suggest this location. I am going back to buy more
August 2026
Edit (earlier a 1 star): Things have changed Aug 2026! Had a great experience with the new staff. Very courteous and on point.
July 2026
I enjoyed the ride and cleanliness of the equipment more so the staffs
