The UPS Store #0117 in Rockville is known for its friendly and helpful staff, including employees like Matt, Melaku, Andrew, and Freddie. Customers appreciate the great customer service, quick assistance, and the welcoming attitude of the team. The store offers a range of services such as packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Many customers find the location convenient and value the reasonable prices for mailbox services. Staff members are praised for their patience, efficiency, and willingness to assist even outside regular hours. Some customers mention issues with online mailbox payments but appreciate the in-store support. Overall, the store provides reliable and courteous service, making it a trusted place for shipping, mailing, and other business needs. The team’s dedication and warm attitude make each visit smooth and pleasant.
This customer service representative Corrie was very patient and always smile. That's why I like going there to do business.
July 2026
Staff are always courteous & efficiently process my Amazon returns- they are great!
July 2026
Very good and convenient. I use this UPS store for drop offs when I am in the area. They have a self service kiosk which makes it easy as you can skip the line and scan packages in for a receipt yourself. Staff always seem friendly and polite.
