The UPS Store #0117 in Rockville is known for its friendly and helpful staff, including employees like Matt, Melaku, Andrew, and Freddie. Customers appreciate the great customer service, quick assistance, and the welcoming attitude of the team. The store offers a range of services such as packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Many customers find the location convenient and value the reasonable prices for mailbox services. Staff members are praised for their patience, efficiency, and willingness to assist even outside regular hours. Some customers mention issues with online mailbox payments but appreciate the in-store support. Overall, the store provides reliable and courteous service, making it a trusted place for shipping, mailing, and other business needs. The team’s dedication and warm attitude make each visit smooth and pleasant.
I had very good service when sending things from this UPS store recently. They went above & beyond in acting quickly to get the transaction completed & helping make sure my item was sent with the truck that was getting ready to leave momentarily. Rare to find that type of excellent customer service these days!
November 2025
Great notary service! I stopped by earlier in the day to see if they notarize documents and they said yes (until 4pm). I came back later and it was very quick and cost just $8 for one document.
October 2025
The workers at this store are always kind and personable. It’s truly a great experience every time I come here. They are also efficient and provide quality, fast service. A special thanks to Carrie who always have a smile on her face and an upbeat personality. Great job everyone!
