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“We were traveling from NJ and along 95 a few miles from the Bel Air exit we ran over something in the Hwy, totally unavoidable.
We found good year which from mile marker 769 its about 15 miles away I. Essex.
We arrived there around 8 am this morning May 21st and John took good care of us. Very fast service, they did a through Inspection of the undercarriage, and ensured we were good. They did have the tire size in house and it really did not take much.
Thank You John for be customer service first, expedient. Professional, and just an all around good Human! You were amazing”
“Chris and Tom have always treated me with the utmost respect and are great guys. Worked with me when I brought all my own parts and had my motor done way ahead of schedule. They have and will continue to get all my business!”
“I am writing to commend Kenny for his exceptional customer service. My initial attempts to contact your establishment were deeply frustrating, marked by repeated holds & unanswered questions, leading me to consider taking my business elsewhere.
However, Kenny completely transformed this negative experience. Despite my evident frustration, he handled the situation with remarkable professionalism and empathy. He offered a sincere apology and clearly and concisely addressed my query regarding battery installation services. His polite demeanor and clear explanation were exemplary.
Kenny is an invaluable asset. Please extend my deepest gratitude and commendation to him for his outstanding work; he truly exemplifies excellent customer care.”
“I have no issues with the people. They are always nice to deal with. Unfortunately thier inventory choices have not stayed in line with my needs. I still buy from them but not like I did years ago.”
“I feel like napa is one of those things you will always be able to count on for service and at the very least helping you get to where you are going.
I've never had a bad experience, it helps to look up their inventory online. They are a smaller store but what they do have is quality products.”
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“Incredible family owned business making car lovers dreams come true! I can’t wait to hear my turbo 393w my car. JB Machines knowledge and attention to detail won’t disappoint. Thanks to the whole team.”