Verizon offers a convenient shopping experience for your mobile, 5G home internet, and business needs. You can visit their store in Salisbury or shop online to schedule an in-store appointment or place an order. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in some areas. Customers have reported generally positive experiences at Verizon stores. One customer had a good experience getting their first iPhone, although they felt the staff could have provided more thorough guidance on the differences between Android and Apple devices. Another customer had a quick and efficient upgrade process, with a helpful representative named Tony assisting them. Customers have also praised the professionalism and friendliness of Verizon staff, such as Jayana, who helped a family member with a new phone and adjusted the customer's plan to save them money. Similarly, a customer named Ryan provided excellent service when the customer upgraded to the iPhone 14 Pro Max. Additionally, a customer named Karen was described as very professional and easy to talk to. Overall, Verizon appears to offer a convenient and generally positive customer experience, with knowledgeable and friendly staff members.
Had a great experience with Jayana. She helped my family member into a new phone and adjusted my plan to save me some money. The process was quick & transparent.
September 2023
Thomas was delightful. Made everything easy for our upgrade and sent us home with an iPad too!!
August 2023
I went to upgrade my phone to the IPhone 14 Pro Max Ryan was are sever he was awesome had no issues he was friendly and helped us I’m so glad we had a good person and I love my IPhone 14 !!
