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“Great customer service. A bit upsetting the front loading dock door still isn't working. It's been 2 months. But the on site manager assured it's in the works to be fixed. Management is always pleasant and welcoming.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“I had an exceptional experience upon my initial visit to the Odenton office. Tina showed my husband and I exceptional customer service. She took time to explain everything and answered all of our questions, even anticipating some of my needs. I look forward to doing business with her!”
“I was in a search for a storage space and I was recommended to come here. The store manager so helpful with the tour to show me my options and explain how everything works. Thank you for your help today. The space is clean and comfortable. I feel good about the security measures in place as well.”
“Erika was very helpful and knowledgeable in helping me select the best storage option for my budget. The location is perfect. I am able to enter and exit with the code and safely access my belongings.”
“Brian is the best manager I have met . He made sure I was properly taken care of, all my concerns were met immediately I walked into the office. If everyone was like Brian, the world would be a better place.”
“Where do I begin. I cannot say more incredible things about Aprie. She arrived at my time of greatest need. As the manage is so friendly, professional, courteous, and kind. I don’t know who her boss is but she deserves a raise and a month off for the holidays. If I owned a business she would be my first hire!”
“Thank you Dymond for being kind and for assisting me with all my needs. Very helpful !
Clean environment and very professional!
Thanks a lot Nachelle”
“I went to extra storage lanham and had a great experience with Ms D she was great help getting our app situated and back working and help us get in to the gates when we had trouble excellent service”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“The Site Manager Crystal Fields is a real professional. She has made a difficult situation a little easier with her kindness and genuine concern to help her customers. She provided very good information and instructions to help me catch up on my bill and avoid additional charges as well as friendly advice moving forward. We need more people like her she is a real professional who demonstrates compassionate customer service! 5⭐”
“This is a really great storage place. It's clean, we'll-run, safe, and conveniently located if like me you are a civil servant. The staff is friendly and helpful, and the sign up and payment process couldn't be easier or more painless! 10/10 recommend.”
“Omg! Jessica at college park was a fill in for today and far beyond helpful on my storage journey she was able to connect me with Rachel at fort meade location the pricing is very affordable very comfortable location. I would absolutely recommend that these young ladies get a promotion for outstanding customer service!!!!!!!!”
8:30AM - 5:30PM
4814 Frolich Ln, Hyattsville
Self Storage
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“I had such a great experience at Public Storage thanks to Imani. She was super friendly, welcoming, and made everything really easy to understand. Renting a storage unit can sometimes feel stressful, but she broke everything down step by step and answered all my questions without rushing me. You can tell she actually cares about helping people, and that made the whole process way smoother than I expected. Honestly, customer service like that is rare these days, and I really appreciate how patient and professional she was.”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“I just opened a new storage unit Friday August 22 Kristy was so helpful, she explained pricing information sizing information that would best fit my things, she also let me know about my monthly payments explained to me when they are due, over all she was the best you don’t have many employees that will go above and beyond and she did just that and for that I am grateful. Thank you all”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
“Today, I rented a storage space at Extra Space Storage in the Largo Maryland Community. The manager was very professional and she explained everything to me. The facility with very clean! I would highly recommend renting storage space at this facility.”
“I have been very satisfied with my use of this facility. Janece on Forbes Ave. is very helpful. She is more than cordial she always greets you with a smile. Her presence is definitely comforting to me and I’m sure others well.
I can not do this review without giving Pedro his praises as well. The two of them love their jobs and it is evident with their mannerisms and willingness to help the customers. Thank you Janece and Pedro for your excellent customer service skills.”
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“I did a small move recently (from a 2bd to a 1bd) and Bookstore Movers went above and beyond in all details in the move. They were speedy in loading the truck, made sure all of my furniture was securely wrapped and overall a pleasure to work with. Their prices were competitive compared to other moving companies. Would recommend the for anyone looking to move!!!”
“While renting at the facility located at Gallant Fox Lane, I found the Staff very knowledgeable of all aspects of the rental and billing process, able to answer my questions with accuracy and professionalism. Elaine, as well as other staff there were pleasant to encounter each time. There is a young gray haired man there who does the upkeep and the keeps the facility spotless so that when I am moving items in and out cleanliness is about it. Often when we use the storage facility it is a laborious chore, stressful and probably due to an emergency situation. The staff at Gallant Fox made it a much easier job. Thank you.”
“Lakita was definitely a big help in my move we need more managers like her I truly appreciate how she guided me thru the process thank u Lakita and thank u public storage”
“Ron, thank you so much for your excellent service and professionalism. My experience was seamless, informative, and fast without missing a single detail. This experience made me feel like my storage items would be maintained in the safest, most accessible yet secure environment. 10 Star ? experience, brother Ron. Thank you so much!”
“Dorthy was such a great help. She made sure we understood and made all processes plain. We would definitely recommend the Beltsville location specifically asking for Dorthy’s assistance.”
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“My first time experience here went very well . I visited this storage to help a family member move and Theresa was working so hard! She answered all the questions i threw at her & trust me i asked a lot lol . She was so polite and helpful even with her hands full offered the best customer service. She deserves a raise! So I’m going to need corporate to pay this woman ASAP !”